The family room was spacious and the hotel was well organized.

Greta location and clean and comfortable

Super clean and accommodating! Super spacious room with view of the Duomo peak and Bell Tower, and located in the perfect area. Overall great experience, would stay here every time I’m in the city!

Great hotel near the center. Walking distance to everything. I enjoyed the quality of the hotel and the roof top bar was amazing. Good service. Rooms were a little small but not sure if that was because of my budget or whether the hotel rooms were just smaller due to the type/age of the building. All in all I would recommend and most of your time is spent outdoors anyway.

Everyone is so nice and helpful! It was also in a great location with an amazing rooftop picturing the entire city.

the room was really good, clean and had a great view to the city. the breakfast was phenomenal, it had so many options.

We stayed here 4 years ago and I remember Joe well kept the hotel was. Coming back and recommending it to a friend was a mistake. Hotel rooms are not well kept, drawers with paint chipping . Bathroom floors looking worn out and found knotted long hair on the bathrobes which was reported. Good part was they let me stay in the same room as I booked two separate rooms as I originally planned to stay just one night. Anyway, it is close to everything.

The staff were very helpful, everywhere was beautifully decorated and well kept

Great location

This hotel was the best hotel that we stayed at during our trip to Italy. It is also conveniently located to the Uffizi and the Galeria dell'Accademia. Additionally, we found a laundromat just a block and a half away, where you can wash/dry two loads for just about $20. Carlo, one of the hotel reception clerks, is a genius for recommending the restaurant "The Divine Comedy Restaurant," a Tuscan steakhouse, which was splendid. The breakfast here was the best breakfast we had at any of hotels we stayed in Italy. The juices and the yogurt-fruit bar with toppings was out of this world. This will be the hotel I stay at if I ever visit Florence again.

We had a very good stay. The location is perfect for walking everywhere and really enjoying the surroundings. The only minor issue was that the bath water drained a little slowly, but it didn’t affect our overall experience. Would happily stay again.

Everything was wonderful. The staff was so helpful. I didn’t eat breakfast so I don’t know how it was

Great room , amazing service , and an absolute spectacular Breakfast !!! One note: like most downtown or center city hotels, you will hear noise from outside (people being loud late at night) but it’s all good and we had a nice stay. Room was clean and had plenty of space. Thanks for having us :)

Super clean hotel! The breakfast was delicious! It is a long walk from attractions. We enjoyed the long walk we felt we saw more of Venice. It is 5 minutes from the Jewish Ghetto. It is right on the canal and was very easy to get to on water taxi. I do wish that the had wash cloths for bathing. Otherwise great place to stay! I highly recommend!

The surrounding is so noisy that we couldn’t sleep. The WiFi wasn’t working well.

great experience - highly recommend!

Wonderful room, excellent location, and kind & helpful staff. Wonderful hotel to experience Florence.

Nice room, very spacius, good breakfast

This is a great location, and the property is super nice. I will definitely stay here again.

Nice