AC wasnt working in the first night and they were not any other available room. So i had to sleep in a non ac room with a fan Once they moved me to another room on the second and last night, the ac was on but very low. It was a bit step up from a fan. Breakfast was mediocre

Clean modern hotel. 5 minute walk to the train station. Friendly staff.

Nice breakfast handy for Hamm hbf

Handy for the station

Have everything you need and very convenient

There is no air conditioning other wise amazing property

very good hotel

Friendly staff, very good breakfast, nice and spacious room, even with kids in one room.

All good no problems with stay at all , would stay again

Always again Great breakfast

No cleaning (due to covid) but overall ok and very nice breakfast buffet!

Great location and remarkably friendly staff

Rather expensive for OK hotel, picked for location ( 5 minuets walk from railway station ) Biggest disappointment was the fact I was there for work, needed to access e-mail but could not get internet of phone or laptop

Some construction to the ground floor, but didn't disturb us during our stay. Short overnight stay. Food was good, easy to find hotel and staff are very nice and helpful.

Excellent location, good breakfast but air con not working too well.

We did spend two nights at the Mercure in Hamm. It has a 24h check-in however they did not know that we are arriving late even if I told them by phone upfront and they made a note for the responsible person. But not a problem that the reservation as the hotel wasn't fully booked so we got a room. Reservation was for a twin bed and we got a double bed but we didn't care. We asked for a wake up call and I saw the staff writing it down. But there was no call - that's a no go. Also the card reader wasn't working at the check out. Took us quite a bit until they offered to make a copy of the credit card and charge the rate at later time. Beside those points the staff was nice and friendly. We were asking for a late check-out and got one extra hour. Rooms were clean but felt a bit aged. The bath tub was a bit dirty, rest of the bath was good. The breakfast was a nice selection of bread, cheese, meat, eggs, sausages and fruits. There was some renovation going on. I think that's a good idea. In general we can recommend that place even if it was not 100%.

Thank you for a great stay. Minutes away from station, close to shops etc. Lovely hotel and staff. Thank you for a great stay

Bestes Hotel in Hamm. Alles bestens.

Even by Mercure standards, this hotel is fantastic. The breakfast buffet is exceptional.

Only there was no safe box I was carrying my important ducoment all the time