It is very clean, the staff was very very friendly and helpful. It is around 30 minutes walk from old nice and the beach . Highly recommend it.

Hotel clean and modern. Great location with bus stop right outside and tram close by ensuring easy access to beach and shopping areas. Breakfast provided good options for all tastes

Some of the staff are not very friendly. Pool amenities are poorly maintained. Spacious and clean room. Overall below what you should reasonably expect from this brand.

What a Big Disappointment— this Novotel located in central Nice needs RENOVATION!!! The entire facility looks really old with Old carpet with stains. This place stinks— especially whenever I used faucet the sewage smell would come up from drain! This location really changed my perception about consistency of quality of Novotel and will definitely hinder my decision on booking future stays at Novotel. Though, There were a couple of benefits about this location. They had sparkling water dispenser on every floor—which was a pleasant surprise. Location of the place is convenient for public transportation. Breakfast was mediocre though I think crowdedness made the experience worse. I would really like to recommend them to have option of pre-made hard boiled eggs. They have basket full of raw eggs and you have to boil your own. The concept is cute, however, the maximum capacity it can hold is 6 eggs and I am not going to stand there and wait 7 minutes for my eggs. Because once I walk away, my eggs disappear. Also, with the crowds, the machine gets overwhelmed. Please, have some pre boiled eggs on the side. Staffs were willing to help but appeared to be understaffed or perhaps business of this location kept them too busy. Sorry but, I do not recommend this place—it will ruin your NICE EXPERIENCE. They should renovate just like Novotel by the airport—that one is newly renovated and very nice and clean.

Noisy rooms.. Difficult with airconditioning

Great extended breakfast timings and accessibility to the tram/ train stations. Helpful staff. Room sizes and kid beds could be better.

Personnel très sympathique. Piscine sur le toit très agréable. Chambre confortable. Nous avons passé un beau séjour.

The front desk was very helpful with small favors. Love the sparkling water maker!

Very good breakfast. The pool had few sun beds and chairs.

Good hotel for the money if you don’t mind the 20 minute walk to the center of shops and restaurants. The staff was just excellent and very helpful. I will stay here again next time because I know what I will get .

Decent hotel in a convenient location and friendly and helpful staff

We stayed at Novotel Vieille Ville, Nice for two weeks, and were completely satisfied with the hotel. All the staff, from Reception, Dining Room, and Bar were helpful, courteous and efficient. Our room was cleaned daily to a high standard. It had good sound insulation, so we were not disturbed by other guests or outside noise. The drinking water dispenser situated near the lift was very helpful, as it provided guests with clean chilled water 24 hours per day. The hotel is modern, well decorated, and has a welcoming atmosphere, whether you are arriving for the first time, or are returning from a day's outing. The Breakfast room offers a good selection of food, which was adequate for us, but guests with bigger appetites may disagree. My recommendation here is for there to be proper cups for coffee, rather than the glass tankards, which seemed a little odd to have in a dining room. Evening meals were served in the same area, and we dined there five or six times. The food was well cooked, but a bigger menu choice would have been appreciated. The Swimming Pool appeared to be under-used with no staff in attendance, and so no refreshments were available. The location is away from the city centre, which we thought might present a problem as some surrounding areas appeared dubious, but the proximity of Tram Line 2 at 300 metres away, and the numerous buses allayed our concerns. Overall, a good hotel to which I would return David, (England)

On site restaurant was excellent, some of best food we had in Nice. Rooftop pool was handy in hot weather and offered great view of city

Good location, very close to the park and tram lines. Short walk to the old down and coastline. Rooms were nice and pool was good but unheated. Staff were okay, when we asked for help it took a while to get someone to assist us.

Clean room. Lovely size. Staff helpful and friendly! Good location and lime bikes useful outside for getting about. Rooftop pool a bit disappointed that there wasn’t a bar up there and hardly any sunbeds. Only about 5-6 max. And they rock and back for. Could do with a bit of work on roof as the hotel next door had a fabulous rooftop so we went there for a drink instead.

Excellent location with lots of restaurants and cafes close by. A couple of minutes walk to port Lympia tram stop which takes you to Nice airport. The room is spacious, the king size bed is very large and comfortable and the sofa bed is comfortable too. The room entrance is very dark which needs a light fitting. The bathroom isn’t great though, the toilet wasn’t cleaned properly with urine stain underneath. Shower head is placed near the corner making it awkward to wash yourself.

Rooms were highly cleaned, staff were very welcoming and always happy to help.

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Clean and good location

Poor service and standard. We were four but got two towels every day for a whole week, I had to go down to reception get the towels. Did not swap glasses daily. The so-called swimming pool is a joke.