Beautiful hotel Clean and beautiful room Breakfast had a great selection was very delicious Staff was helpful

The shower was filled with mold and so disgusting . We were leaving the next day so we didn’t request for room change . The reception area is a nice seating area . They called taxi for us the day we were leaving at 4:30 in the morning and the taxi showed up within 5 minutes ( super convenient)

Showers were good, breakfast was great, location great, bar very good.

Nice hotel with excellent location and good service

Wonderful stay at this hotel. I’d stay here again. Convenient location overlooking the River. Minutes away from virtually everything. Wonderful breakfast selection. Most comfy bed and pillows.

Friendly, efficient and knowledgeable staff at Reception. Very comfortable, modern, good sized room, pleasantly decorated. Excellent breakfast, with many options. We loved it. Very good location. Pleasant walk along the river. The food served at the bar is outstanding. This hotel exceeded our expectations.

Over the top! In all ways. Excellent.

The hotel is beautiful and very clean, the area is near everything walking distance. The staff was very nice and helpful, we had an amazing weekend Thanks

Excellent breakfast. Very good location to explore Bilbao. Comfortable rooms.

Huge, comfortable bed. Very clean room and social areas.

Excellent stay

A great stay! Staff were super helpful, particularly the reception staff. The room was lovely and clean and had everything we needed. The breakfast was great! And the location was very walkable.

Great location. Nice looking city centre hotel. Good room, although bath robes would be nice. Great bar. Great breakfast. Staff were helpful. Like the Barceló vibe😀

Excellent stay. Top quality hotel. Great location, staff and rooms. Would definitely recommend. Only thing missing is a pool!

Lovely hotel with great location. Check in is a little longer than other hotels but people were very friendly and spoke multiple languages.

Excellent hotel in a great location. Good sized bedroom. To breakfast. Good bar area.

Great location, great place - exactly what we needed as tourists. Thanks again!

A very nice, clean, modern hotel on the banks of the Nervion river, which made it easy to find after exploring. Very friendly, helpful staff and a comprehensive breakfast. The bar was a nice place to chill and read my book with a glass of wine and I felt very comfortable as a single person doing that.

Upon our arrival the air conditioning was not functioning. Another room was offered. The staff was helpful. The breakfast was good but a cooked to order station would have enhanced the experience. We found the hotel location to be more than ideal. Hotel was within walking distance to just about all the major sights.

The bathroom was a wet room as the room allocated was for disabled persons and hence the water covered the entire floor. It was quite disgusting. Breakfast selection was very good. The bar had just one staff member at 4.30pm, so the waiting time to be served was 20mins. Poor staffing for a 350 room hotel.