Overall Ratings & Reviews The Westin Resort & Spa, Cancun

Great place to stay in Cancun

Friendly staff on site, very helpful.

Beautiful property, the pools were amazing and the staff were super friendly.

It was relaxing. Loved the pool area.

We enjoyed our time!

Privacy.

Nice but food isn’t cheap

Everyone at the Westin was incredibly welcoming and friendly. The entire place was spotless, and the pools were clean, relaxing, and perfect for unwinding. A truly pleasant stay!

Hotel was amazing! Very clean , food was really good. Alcohol drinks were a hit & miss. Beach near the pool was beautiful , have an amazing view above the balcony! Staff were very friendly & welcoming! Overall stay was 10/10 I’ll definitely recommend this resort .

Very nice

My family and I spent five nights at this hotel and overall had a great time. The location is perfect if you're looking to unwind it's right on the beach, and the sunset views from the room are stunning. We rented a car, which I highly recommend, since restaurants and entertainment options are a bit far. While public transportation is available, having a car made it much easier to explore Cancun and surrounding areas. The hotel itself has restaurants and a bar on-site, which was convenient. Our room was clean and felt safe, and we were mostly just there to sleep after our outings. The only real downside was the towel situation. There weren't enough pool towels, and we had to walk across the building to get them. Housekeeping also didn't leave enough towels in our room, so I had to call every day for more. Despite that, we enjoyed our stay and would consider coming back!

A very good property, but far from the center of the Hotel Zone. There are good restaurants on property and within walking distince, but if you are looking for the clubs and bars you'll want to look further North. The staff were incredibly helpful, and most of them spoke excellent English. Many lovely pools to choose from. The property is quite large, so prepared to have to walk a bit depending on what building your room is in. The beach isn't the best due to steep sea walls, though there is fine beachfront very close by.

We had a great time! Super friendly staff.

Everything was good for my stay here

Great stay, nice hotel, older but maintained, great pools and service

Great service wonderful staff

Loved everything about this place. Will definitely be returning back.

None

Great hotel. Staff very attentive would definitely stay here again.

Excelent Hotel affordable price, very clean nice and comfortable, i would stay again here definitely.