7.8
Pleasant
From 912 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.2

Traveller Reviews Best Western Gregory Hotel

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent hotel at a reasonable price.
randa
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was the worse hotel that I've been in. Very dirty room, hallway and elevator. The room smelled so bad. The cleaning staff came the second day and eventually left dirty towels and used the same sheets. They did not clean the desk or the bathroom. I talked to the front desk and the guy said that he will have the manager calling me but the manager didn't. I was referred by the teacher that i was taking her class so I was telling her and other students heard me and said the same thing. The teacher said that she will definitely take them off her list. I pretty much was miserable the whole time and disgusted. I feel that they should contact me and giving me my money back. I will never recommend the hotel to anyone. Thank you for following up and asking me for a feedback.
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ana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is exactly where I needed to be to see family and friends. Train is close by which is great. Restaurants very near which was perfect for my family
vanessa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel has no parking I felt Werid parking 3 blocks over . The beds weren’t bad it wasn’t dirty just little cosmetic work but overall it was fine breakfast was nice .
Brad
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A horrible odor in the room.
Murad
icon-Business Family
Business Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a very dirty hotel. The lobby had dead bugs, empty food containers and chunks of hair on the ground. We requested a refund. We didn't get the refund but we still left and found different lodging. Do not stay here.
Christopher
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel had a wet floor sign in the elevator for 2 days. Plus they gave us a room with a soaking wet rug which ruined our bags. They didnt rush to move us they only kept taking new patrons and left us till 6pm the next day in that room and they were told 24hrs before. Never again...
Erica aka Shahada
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wish had a parking area
Angela Rose
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Second time staying there first time was awesome. Second time had to kill a few cockroaches in restroom, and the elevator took extra long for only being 4 floors.
Vusala
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Would not recommend this property. Price should be less for this hotel.
Danielle
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The lock in the bathroom was broken and when I mentioned it, no one checked up. I mentioned it again at checkout and the clerk response was as if myself and my spouse didn't know how to unlock a door. I also requested a crib, but it was visibly, soiled/stained.
Jose
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great breakfast, clean rooms and convenient
Giorgi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property is Okay. Noise level little high. Generally, I would stay good hotel.
Theodora
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very friendly!
Benjamin
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel! The staff were incredibly welcoming and professional, the rooms were spotless and well-appointed, and the location couldn't have been more convenient—close to public transport, and key attractions. The bed was comfortable, the air conditioning worked perfectly, and I appreciated the thoughtful touches like toiletries. Breakfast was fresh and varied, and the common areas were quiet and well maintained. The only downside was the Wi-Fi, which was not available for all customers. It was so frustrating. For a hotel that gets everything else right, I hope they invest in improving this aspect soon—especially for guests who need to work or stream. Overall, I’d happily stay again. Just be prepared to use mobile data if reliable internet is a must
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Lorenda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location! Very safe and short walk to restaurants and stores. Very quiet.
Jean-marie
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place and everything was perfect
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was clean, some renovations going on to be aware of, but overall a great hotel
Mary
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property is under construction so it wasn’t on the best shape when we stayed. I imagine once renovations are done it will be nice.
Number of reviews per page
20
40