Overall Ratings & Reviews Fairfield Inn & Suites Fort Worth University Drive

It was short stop for medical reasons

Easy check in. Front desk were very professional and rooms are very comfortable.

Close to university village, TCU. Walkable to Canes. Short drive to FW Stockyards. There was an indoor pool, small gym. Aside from the old carpet smell, room was OK; bed was comfortable. Liked the free parking, free breakfast, and good location to what we needed.

Horace was the MVP this weekend while we stayed. He was very good at treating us, made sure we needed anything at anytime. This guy was incredible and when I was about to drive back home he helped me with my bags. Horace you are the man. 421 out.

The hotel staff was very personable and friendly. The hotel was very clean. Of 2 Queen beds in room 300, one was a bit on the lumpy side, but the other one was very comfortable.

Very friendly staff and a really clean and great looking place to stay.

Good stay

We were in town for a graduation and the hotel was less than a mile away from the location where the graduation was

Old, not clean, etc.

Location was near event and easy to get there. Quiet and breakfast was good.

We stayed for an extended stay for 12 days! The staff was amazing and got to know us while we were there. They always made sure to ask if we needed anything during our stay and made my child very comfortable. I highly recommend them for future stays especially with family.

Great location

Shower did not work in the first room then they put us in a another room at 2 am. When a room cam available.

My family and I recently stayed at your hotel from May 1st to May 3rd, 2025, during a very special occasion—my husband’s graduation. We selected your hotel based on its proximity to the university, the positive reviews, and the reputation of your hotel chain, all of which led us to believe we had made a reliable and comfortable choice. Unfortunately, our experience did not meet expectations. The general cleanliness and maintenance of the hotel were below acceptable standards. Most notably, on the evening of May 2nd, upon returning to Room 320 around 7 PM, we were dismayed to find that no housekeeping services had been provided. The beds were not made, the used towels had not been replaced, and the rubbish bins had not been emptied. My husband had to personally take the damp towels down to reception in order to request clean ones. The only response given was an apology and the explanation that no housekeeping staff were available at that time. Though disappointed, we decided to make the beds ourselves and stay the night, as we had already paid for it. Later, we attempted to use the television to watch Netflix, but were unable to connect to the internet. We tried several options before calling reception. A courteous gentleman came to assist us and confirmed, unfortunately, that there was no internet access available. To summarise: no housekeeping, no internet—basic services that we expected as part of our stay were entirely unavailable.

Clean property with friendly staff.

No comment

The beds were very uncomfortable and the bathroom door couldn't lock in the room also tv wasn't connected to the internet so i couldn't stream shows

Rooms are dated, musty and in need of renovation, clean is overshadowed by old.... parking is good, breakfast is good, workout room needs more air circulation and elevator is disturbingly noisy. The price is good, and the staff is great

Free breakfast was pretty good. Employees were nice and helpful. Shower/water pressure was bad.

Front desk clerk refused to turn lights on at 6:50 in breakfast area so we could get coffee. She said not until 7am when breakfast was ready. We weren't going to eat just get coffee. She was so rude to us.