5.0
Fair
From 1,000 reviews
Cleanliness

5.0

Room Comfort

5.4

Location

7.0

Service and Facilites

5.8

Traveller Reviews Casa Del Mar

Number of reviews per page
20
40
Top reviews
Shandel
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Im really happy to see that this place has been remodeled its definitely better than what it used to be.
Lorenzo
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was great with the hotel...only comment is the noise in the parking lot, jets flying overhead, etc.
Wendy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not feel safe
Yellitza
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a great view but dirty windows & lack of privacy because everyone walks past your room. Then super past midnight conversations held on the balcony eco clearly into any room above or below. The pool wasn't available. Weird sketch people in the parking lot on bike or hanging out with car and weed smoking outside definitely was not a fan of. Staff was friendly and courteous they were great front desk guys. My room wasnt clean when I got it. The shower had hair, the bed had particles and made me itchy, the sink was dirty and floor & base boards. I cleaned it and didn't bother to let anyone else touch anything. I stayed several nights n the last day was the harshest I arrived late 1am and there was a guy with a bike and heavy jewelry riding in the parking lot. I stayed by myself and had a luxury vehicle which I was concerned it get broken into :( I opened my curtains and was concerned for myself n possessions outdoors. Tough I wanted to leave a great review but what i had read prior was exactly what i also experienced. I thought maybe it was prior to them doing some updates but its obviously not the case. Theres potential but clearly not the right team for execution. I should have spoken directly with a gentleman who seemed to be a manager or supervisor of authority.
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Lorence
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beach View and Beach are the 4 Stars for this place. Really outdated with No Room amenities and Drug Dealings going on the Property that I witnessed. Not a Place for Kids. Glad I was by myself.
Stephanie
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

On the ground floor, you might have cars or a small hill in of sand that obstructs the view, but we could still see fine. The second floor would be full view.
Jonathan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a dressed-up disaster. Upon entering the lobby you get the impression that it has a nice decor and looks somewhat up-to-date with a Google Reviews QR code right on the front counter. What we got when we got to our room was not the same. To begin with the stairs to get to our second floor room where on the far end of the hallway. We needed to continuously walk buy the guy selling drugs (wearing a balaklava at times) to get to our room. (He stayed out on the walkway all day the first day) We hurried into our room, locked all the doors, and my wife cried. Our 22nd anniversary already ruined in the first few minutes. To begin, Expedia advertises the room as having a "hot tub". It DOES NOT. It is a jacuzzi. The one thing my wife wanted and asked for during our anniversary was to have a hot tub. The room is a combination of two rooms where the wall in the center has had an entryway put between. They had one small fan trying to blow the single room AC between the two. It was a cool September day and the heat was still unbearable. You can see where the room had been renovated and the secondary AC was removed from the other room. We could not stay in the living room or kitchen for any time because of the heat. Also, due to our kind neighbor, the seeping smell of drugs coming from the room through the wall was terrible. The hurrily-done countertops in the kitchen were coming away from their mounting surfaces and had broken pieces under them... Cannot write more.
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John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great little beach area before Hampton concerts
Lauren
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was familiar with this area from previous trips and the outward appearance of this hotel didn't seem bad. The floor of my room, however, was filthy and I couldn't walk barefoot. The bottom of the door appeared to have been kicked in previously and now didn't sit flush with the door jamb. The bolt meant to securely lock the door was also loose as if it had once been knocked out of place. In one of the stairwells, the pipes overhead were leaking in numerous places - I had to duck around the drips and dodge the puddles. Ultimately used a different stairwell moving forward. The pool was green/brown and supposedly being cleaned but I never saw anyone working on it. At all times, there were numerous people loitering in the passageways and stairwells, smoking and/or just standing around. As I was travelling alone, it made me uncomfortable coming and going throughout the day. It seemed like the property was being used as a place of residence rather than a hotel and indeed, there is a registered sex offender living in one of the rooms.
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Janna
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hot tub was amazing! Beach view was amazing! Area so nice! Nice pool! Many local food options!
Juan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was friendly! The lobby and rooms were nice and clean! The view of the ocean was wonderful! It definitely gave the Best Western Sands a run for it's money!
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful beach front hotel
Nicole
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is the perfect stay for the price if you want to be steps from the water. The convenience of being able to go back and forth from room to the beach was clutch. The maintenance man was very kind, front desk was ok - they didn’t have extra towels the first day, but d
Dennis
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ghetto parking lot party until 3 AM. No blankets. Paper bed sheets. "Pillows" were hard as a rock. Filthy room. DO NOT STAY HERE.
Nicole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly love the location maybe more attention to details in the room dusting
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent views, amazingly affordable for its location on the beach. Unfortunately it’s obvious it is an old “brand name” motel that was popular for basic accommodations at a cheap price. Interior renovations are good but some of the obvious things of cheap motel past are still there, water damage on bathroom ceiling, stains in bathtub, paint splatter on bed frames and room phone, not the cleanest sheets and towels. Bathroom door looked like it had seen better days and the handle itself was hanging in there by sheer willpower, room windows were not properly sealed in their frames and let in an eerie whistle with the wind. And there were a LOT of spider webs on the door frame and windowsill outside. But, you do get an amazing location for the beach- it’s literally right there- and quite nice and private. If you are looking for four star accommodations, this is not it. But it definitely is a nice enough, clean enough motel at a really good price for a weekend beach trip.
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Valeriy
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location
Kevin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beach is nice
Cassandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The best thing about this property was the close proximity to the beach thats it. The pictures on Expedia are false representations of how the hotel really looks! The linen was dirty, we had to ask for another set of bed linen Top cover included, there were stains on the top cover that looked like someone had just been there in an illicit way. The curtains were old and barely covered the windows. There were rodent traps in plain view and dust buggies as well as dirt and cobwebs in plain view. It seems as though they put the Expedia guest on the outer perimeters of the hotel, however there were people living in the inner perimeter of the hotel, not a good look at all for what we paid. The breakfast did have waffles no fruit, and the juices and coffee were watered down, we watched the attendant take bread that had been left out and return to it to the container for use the next morning... There was no iron or ironing board in the room either. I have never had this problem when staying at an Expedia supported property! We did cut our stay short do to this property not being up to standard.
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Ivan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I like this hotel
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