Overall Ratings & Reviews The Shoreham Hotel

This was quite literally the worst hotel experience I’ve ever had. My room did not have AC and it’s summer. Calling the front desk doesn’t help because no one is there to answer. When I left for my event I notified them and they said they’d send someone to fix it. When I got back later that night of course no one is at the front desk. No surprise the AC still doesn’t work. Finally got a hold of someone and they said I can change rooms. They’re not apologetic whatsoever. The new room smelled of mildew and the bedroom still didn’t have working AC and the bed was so squeaky. At that point I just needed to get some sleep as I had my flight the next day…to which I didn’t sleep because the room was so hot. Very disappointing. The only good aspect was luggage check and the proximity to Central Park.

Great location for our plans. Air conditioning in our room was on the fritz—staff immediately was able to switch our room & all was well and very comfortable for remainder of our stay!

Elevators were very small, fits 4 people max without luggage and only one Elevator of the total two were actually working during our entire stay. Our key cards stopped working on our third day which was inconvenient due to the long wait times for the Elevator from the 9th floor. Room furnature was very dated and overly used.

The room we received is was horrible, mold,noisy, old bathroom. Afer 1 day we complain about this and we received a better room but same facilities. No internet during 7 days, noisy room... but this one was cleaner than the first. All that saves this hotel is the location. Central and close to all attractions.

Friendly obliging and helpful staff - comfortable beds and nice room and bathroom. Very central location - I would recommend it.

Everything was fine. Thanks.

Todos los días inconvenientes con la cerradura de la puerta principal

Extremely convenient. We were able to walk - sometimes long distances but still walkable - to almost everywhere. The room was not spacious but convenient for it purpose. Bed was comfortable and shower very spacious. Staff was east coast friendly and helpful.

Main reason to stay here is location location location. It is between 5th and 6th avenues Close to food restaurants and shopping. Also close to bus and subway Big negatives are no coffee/tea and refrigerator in rooms. Have to pay extra for refrigerator. However there is mini shop in lobby One of the 2 elevators wasn’t working when we were there so there was a lot of waiting during peak hours

Disappointed. Unwelcoming staff initially. Booked two rooms, one smelling of bleach. My colleague cleaned it herself. Cheap furniture that smelled unpleasant inside. Very convenient though. Handy friendly little shop in foyer.

The hotel was nice, the staff was very friendly and professional.

This place stunk. Don’t believe the photos. It is dingy, outdated, and shockingly bad for a midtown hotel with rooms at $400 per night.

I like the location. The room was shabby. The carpeting was very old and worn. There were cooking odors that permeated the room and my clothing. I brought it to the attention of the desk and nothing was done about it. I was told we never received that complaint before. I’m sure they had but that’s how they tried to absolve themselves of responsibility. The bathroom was extremely tiny and made navigating difficult The toilet was under the sink. The price was exorbitant, considering the conditions. I would definitely not recommend this hotel.

rip off

Terrible. Cheap and run down. No soundproofing. No furniture. Hardly worth the massive premium price.

One side of bed (king size) did not have a side table or any access to light -- and no space next to it to put things. Also, no individual reading lights! Problematic for two people traveling together... Also, no fan in bathroom!

Excellent hotel for our one night stay for an event; simple, clean, with the basic necessities in great working order (a/c, ironing accessories, plenty of bathroom products etc). Our room had no view, but that didn’t matter—we slept well! Bed was comfortable, hotel quiet, and the blackout curtains did the trick. Close to subway, and so much entertainment. Discovered a gem of a restaurant too: Le Grande Boucherie! Coffee maker in the room would have been amazing, but there was a little kiosk in the lobby, that sold coffee (among many other things). The topper: the staff was incredibly friendly, helpful, and kind! And to be able to store our bags at the hotel before check-in and after check-out—life saver!

The hotel is definitely a bit outdated in terms of decor and amenities, but it was clean. What really makes it worth considering is the location — just a 10-minute walk to the Broadway theaters, which was perfect for catching a show without needing transportation. If you’re not too concerned about modern upgrades and just want a clean place to spend the night in a super convenient area, this is a solid option.

The property needs to be updated; the bathroom had a moldy smell to it and only one elevator was working. The noise from the street was awful. While the staff was very nice, it doesn't make up for the fact that this hotel was way overpriced. I paid, including taxes about $850.00 for 2 nights. I should have paid closer to $400.00. I will not go back.

Prime location needs a update