Overall Ratings & Reviews Residence Inn by Marriott Savannah Midtown

The management and staff was phenomenal!

The room and staff was decent. Pool was smaller than expected but it served its purpose for the kids. Gym was also super small and hot, no air. Would of used it but it was too hot in there. Breakfast was satisfactory. I love that they had options for people who prefer to eat healthier. Overall would I come back, yes.

The accommodations were proper and easy to get to areas of interest from were the property is situated

Property was nice. Room was spacious and we loved swimming in the indoor pool. Only complaint I have is the bed was not very comfortable, the double doors that went to the bed room would not lock, bathroom door would not lock and the towel rack one side kept falling down. Other than that the staff was very friendly breakfast was great we really enjoyed our stay there. Would recommend staying there.

The manager and staff were the only reason I even considered being respectful in this review. They took accountability and rectified our situation. If you have allergies AVOID!! Most hotels will have pet rooms separated. This hotel has them mixed and it shows… DOG HAIR IN THE FRIDGE, silverware and dishes. Crusty and Stained everything Regardless of my status with the Marriott brand this entire experience was avoidable. Read the reviews always people. Always. Sometimes spending more money is worth it or just canceling all together. Next day: We are all itching. Will keep updated but the worry is best case scenario fleas, cuz bed bugs are harder to manage.

Doesn't feel like any Marriott ive ever stayed in more like a motel 6

The room was very clean and spacious. The facilities and grounds were well kept. Location was good for us, plus had near by restaurants and shops. Problems were with 2 male desk clerks and housekeeping. Both female clerks were helpful and kind. At check in, one male clerk insisted we had only booked 1 room, when 3 rooms for 3 nights were booked and paid for through Expedia. This clerk showed distain over our use of Expedia. He was not helpful at all, instead folded his arms defiantly and insisted we only had one room booked. I produced the Expedia receipt and proved we had 3 rooms for 3 nights. He never apologized, just unfolded his arms and acted more humbly. Savannah was very hot and we needed more towels for showering; unfortunately, housekeeping never came to 2 of the 3 rooms even though service was requested in all 3. The male front desk clerk kept telling us that all the towels were in the dryer and it would be an hour before we could have any. 6 hours later one room got 2 towels, which took 5 contacts with him to get. Since no housekeeping, the room coffee was never replenished and the creamers were so old that they had curdled and gelled in their cups. This stay was so close to being great. Just some staffing issues.

The location is good. The staff were very nice and friendly. The couch is not comfortable at all. There was a party at the courtyard which was right in front of my window. It was very loud. Afterward the music was over at 10 pm, people kept talking there until midnight. Don’t stay facing the courtyard.

The front desk staff were exceptional, especially the girl from Spain. The guy that worked the desk around 10.15pm on Saturday was very helpful. I had an allergic reaction from something I ate from chick fil a and he let my friend come down and see what I needed from the first aid kit. I loved the bed and the pillows very comfortable. I really had a great stay at this hotel. The hot breakfast was good too. Love this hotel. Would definitely go back there.

Great breakfast quality. Staff was friendly. Pool is small but quiet and indoors.

We stayed for two nights as a family of five, and we were very comfortable with two separate bedrooms and a living room in between. Thank you very much.

Good Location. However property is rundown and requires renovation and seemed understaffed impacting housekeeping services.

Clean and very comfortable suites

This hotel is definitely starting to show at age. The room was clean, the people were nice, and it was relatively quiet. Good luck getting your sheets changed. We stayed seven days and they basically refused to change them. My wife finally got a set of sheets from the Cleaning Lady and we changed them ourselves.

Excellent deal for our week stay in Savannah. The one bedroom suite was spacious and accommodated our family. Breakfast was great and you could bring it to your room. It would be nice if there were vacuums and brooms in the room, otherwise worth every penny!

It was a nice property to stay. Rooms were a great size!

We enjoy our stay and everyone was very pleasant

The overall stay was great. There were a couple of concerns. The room door does not close all the way. You have to lift it up to completely close. Water bubbles behind the wallpaper from the shower. Outside of this, my daughter and I enjoyed our stay. We may return in the near future.

The property is decent, our room had a few issues,

The property and accommodation was fine. It was a little out of the way of the activities of Savannah.