OK hotel, nice shower and comfy bed, problems with lift

Location, 10 minutes from the airport was excellent. Although very close to the A1, the hotel is situated within green and leafy gardens. Our room, third floor looking over the car park, had countryside views and we could hear very little road noise even with the window open. Clean and comfortable room and good to have a shower separate from the bath. Reception and bar staff welcoming, helpful and very friendly throughout. Food in the restaurant, from a reduced menu, was okay. Would have been nice to have the full menu choice. Parking plentiful and, we felt, it seemed fairly secure.

Great location on the outskirts of Newcastle making it easy to travel. Friendly staff and plenty of parking

Good location and good hotel

The staff were very helpful and nice, I had a lovely time

Definitely. Recommend to stay here close to the airport and close to the metro. Transportation shops are very close by. Walking distance

Great communal areas. Room clean and tidy. Damp smell in hall and poor sound proofing. Good staff.

Staff were nice, room was clean. Food was good. Would definitely stay again. A central hotel for my visit.

From arrival to departure, I had a great stay! Check in was simple and efficient. The room was well laid out, bed super comfy and quiet. You do hear some 'water works' from rooms above during the night , but I've known far worse! TV good, bar good, didn't eat in the evening as times didn't fit but breakfast plentiful and delicious. Really happy with my stay.

Bruno on front reception was hand on heart the most helpful front of house person I have had the pleasure of dealing with Extremely patient and helpful with a complicated booking Bruno is an absolute credit to the hotel and will hopefully be rewarded accordingly by his bosses Thanks again

Great hotel.., super friendly staff.. food excellent.. easy parking. No gym is only issue...

Room was nice, starting to look a bit dated. More attention needed in bathrooms, broken bath plug, mouldy grout

Really comfortable beds and a lovely breakfast with lots of choice.

Breakfast and bar area great.

Was dreading parking as on my last visit the car park was rammed. This time it was almost empty so really easy. It’s a good quality hotel with a good rate. Staff very competent and rooms very nice. Highly recommend especially if you’re flying out from Newcastle airport just around the corner

Lovely hotel room. Quiet and spacious

Friendly and efficient. Rooms well appointed and clean Breakfast buffet good

Staff here are incredible and always help when needed. They go above and beyond. Would recommend here always. 4th time staying. Look forward to more.

All of the above

All good as usual!