Overall Ratings & Reviews Hotel Mercure Gdansk Stare Miasto

Friendly staff - very clean

Would definitely stay here agsin

Fabulous stay. Great location, great rooms, friendly staff and a very good breakfast.

Stayed here for 2 nights and all the staff are so friendly, rooms are clean and a huge variety of choices for breakfast

Price was great for the hotel. In a good safe area. Staff were great. Only let down was the beds

lots of other housing near to flats

Nice, quiet and clean hotel with comfortable beds and a lovely view of the city. Water jugs are provided in each room and there are filtered water machines beside the lifts on each floor which is a helpful eco-friendly feature. I would flag that the inbuilt hair dryer unfortunately didn't work in my room. The customer service was a little bit lacking at times (i.e. one receptionist seemed annoyed at me for asking for a city brochure which is a pretty normal thing for a tourist to ask for). Hence why I didn't mention the hair dryer not working!

Ideally situated for a short walk into Gdansk centre. Warm welcome and very comfortable bed.

Everything went well and all who work there are very helpful, experienced and friendly l.

The suite I booked was very affordable Nd very nice. Room service was excellent and the staff were great too.

Location is great. Parking is not close so if you have a lot of luggage, getting it all to the room is not easy. The showers are terrible in design. You have almost 2/3 high meter to step into a small plastic tub. Water shoots out everywhere on to the floor. Very slippery and dangerous. Restaurant food was good. Staff was ok.

I found the hotel just ok. Reasonably priced but the room didn’t feel very clean. The tv didn’t work nor did the kettle

The staff was very pleasant and helpful and patient since I'm still learning Polish. The breakfast was also delicious. I will stay here again.

Good location!

No water bottle ,no slippers ,no bathrobe in the room ,breakfast not included in the price (£30 extra for 2 people)I would expect a little bit more for 4 star hotel

Perfect location

Great location with a friendly staff. The location is within walking distance of all the sights. Great views of the city on the higher floors!

Ideal location, typical Mercury with great staff and facilities. Accommodating any requests and providing a comfortable stay

Over priced breakfast

Perfect location, amazing view from the windows and generally all you need for a city stay