Basic rooms but comfortable and quiet. The location near to the old town is perfect!

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The hotel at first seemed lovely and felt it was worth spending a lot more for somewhere like this. However, our second night was awful, the air conditioning unit broke in our room, making an awful loud noise and leaking all over the floor. This happened in the middle of the night, waking us up. I got dressed and reported it at reception as nobody was answering the phone when calling reception from our room. The staff seemed shocked by the situation but didn't know what to do and couldn't do anything as they stated they were fully booked. They were apologetic and said that it will be reported to management and someone from management would be there to speak to me on checking out that morning. This did not happen and nothing was resolved as they stated to me. They took full payment and didn't offer anything remotely close to what they said at time of reporting the issue therefore. This hotel was expensive but I thought we were treating ourselves to a more privileged hotel, as we had travelled Poland and were coming to the end of our trip. Very disappointing experience.

Great location. Late check in is available and staff were really helpful.

Hotel was very nice and in a good location. It was close to the Old Town and the many bars and restaurants that are available in Gdansk.

Location was perfect to old town and train .

Perfect location for a 3 day stay in Gdansk! Close to museums and the old city. 5 minutes from the central train station. Room was basic but clean and quiet!

Good service from multilingual staff, clean facilities, very extensive breakfast options

Room was quite warm despite the air conditioning being on constantly. It was impossible to get the temperature below 22c Bed was very comfortable and the provision of a water machine on each floor was appreciated. Bar staff were particularly friendly and I ate in the hotel every evening. The menu was comprehensive and drinks reasonably priced

Exceptional Stay in Gdańsk! We had a fantastic stay at the Mercure Gdańsk Stare Miasto. The location is perfect—an easy walk from the main train station, cafes and shops near by, and just a short stroll into the historic Old Town. Our room was spotlessly clean, spacious, and featured a very comfortable bed alongside excellent facilities. What made our stay truly memorable, though, was the service; the staff were friendly and welcoming from start to finish. We would definitely stay here again!

I enjoyed my stay and the view from my room. Martha is very helpful during my check in.

Świetna lokalizacja, ciekawe widoki z najwyższych pięter. Trzeba uważać na płatną strefę parkowania przed hotelem. Już drugi raz dostałem bilecik za spóźnienie 2 min, tj. zanim zdążyłem się zalogować do aplikacji

I was a solo traveler, who was barely going to use the room as I was exploring the city most of the time and it was appropriate for my needs and being a five minute walk to the train station.

Great convenient location. Highly recommend!

Excellent hotel in the Old town of Gdansk. The location was great for our party of 4 ladies. Close by were many restaurants and shops. Staff at the hotel were brilliant and very helpful. We were bed and breakfast and the food was lovely ...plenty of choice. Would recommend to stay here. Would certainly come again to the Mecure hotel ...with amazing views.

Close to old town & train station. Staff helpful & accommodating. Highly recommend.

I rate the hotel highly, nice rooms, great staff and a good location to explore a wonderful city

Breakfast was extensive and of a good quality, but the staff were still laying out items about half an hour after the official start time. The room was rather small but adequate. Replenishing paper goods in the room was very poor-a feature in a growing number of hotels nowadays. One particularly useful amenity was the water dispenser at the end of the corridor. Front-desk staff were particularly helpful and friendly. Location of the hotel is great for the railway station and not too far from the Old Town. A supermarket and a shopping centre are about 100m away from the hotel.

Great food and staff were so lovely and helpful in the morning. Great atmosphere at the brakefast area.

Tout était parfait, sauf pour le personnel à la réception. L'accueil est très impersonnel et nous avons l'impression que nous les dérangeons. Un petit sourire à l'accueil serait apprécié. Les draps de ma chambres et de la douillette était sale.