Excellent staff at reception. Rooms fine. Very convenient. Service staff using the guest lifts before check-out time causes a log jam with very long waits , but besides that, all good.

Convenient to the tram.

Brilliant location. Room was very clean, staff were very friendly.

Superb location for accessing the city centre area, airport, and rugby stadium. Staff very helpful. Hotel in a safe location and lobby area very clean and welcoming. Rooms a little dated in design, but overall did the job as a place to lay your head. Double bed very comfy. Pullout bed a little on the small side, but manageable.

The hotel is very conveniently located to the city and transportation. Very close to two museums and excellent bakeries. The rooms are a bit small/cozy, but comfortable beds, clean, and quiet (double windows). If you need an extra towel, can just ask. Our room had tea & instant coffee, hot water kettle, and large water bottle to refill from dispenser in lobby area. Good stay!

Room was clean as was the bath/shower room with fresh towels each day. Reception staff courteous and very helpful

The room was clean a bit small being a family room and staff was nice. However the room was super hot, we even had to leave the window open. The receptionist told us they couldn't put AC, but at least gave us a small fan for the room. Aside from that everything was okay.

Spacious room

Staff is friendly, services is excellent, room is clean and locstion is in ckos3d to everything you need

Hotel was fine. Near to the cathedral. Rooms OK but hot even with the AC on Breakfast choice was good but at the weekend way too busy. Difficult to find a table. Coffee machines constantly breaking down and NO CROISSANTS after 9.15 am

Easy walk to the cathedral, tram A to the airport and several busses nearby. Close to the library. Noise because it was next to the fire fighters station. They offer a free drink per person at the bar if you forego the room cleaning. We took advantage of that, included wine or a beer, quite nice. The barman was also really nice to our 2 and 4 years old. The breakfast was nice, but mobbed, the poor staff had a hard time keeping up with the supplies. We were allowed to check out 1h late, which was appreciated.

Great location. Close to historic centre. Airport tram right outside.

Friendly and helpful staff, good breakfast.

Breakfast was fine, hotel is very well dirt for tram to and from airport tram A stops virtually outside

Very nice and renovated room

Convenient location. Room is small and difficult to fit two large suitcases. We asked for two extra pillows the first night, but the second night they took them away. Never understood why. Also, there were used plates and glasses on two trays outside the elevators. They were left there for a whole day and the staff did not remove them.

The location was very near the city centre

The immediate area is a bit bland but it is only a short walk to the older and more interesting part of the city. The building is new and very clean and quiet. The room was spotlessly clean and was very comfortable.

The bed was comfortable and it is very conveniently located to the metro. Staff was great. The listing on Expedia said they had a rooftop terrace and laundry facilities which is a large reason why we chose it over others. They did not have laundry facilities or even offer that they had cleaning services and their “rooftop terrace” was a terrace called “Rooftop” that was at ground and second level.

Good location for exploring the city (on the edge of the historic district so it has the benefit of AC). Good sized rooms (for a European city) with adequate amenities and good bistro. Breakfast good (though crowded on Sunday peak times). Staff very helpful.