Clean safe nice rooms

The view on the ground floor of the harbour wasn't the best. Service was very good.

Check in was sort of unfriendly, room was ok conditioner and soap was empty, a/c didn’t work properly, won’t return to this hotel

No

Lack of pillows they werenot Hilton standards bed same. I asked cleaning people for extra coffee and an extra pillow. Note was put in trash and service not done

Clean, comfy and quiet

Nice property in excellent location

Decent hotel nice area

A good hotel, but I have to say their breakfast is bad and expensive, 40 dollars (with taxes and tips) for regular coffee, 2 eggs, 2 slices of bacon, some potatoes and 1 slice of bread, is abusive. Specially given the quality, it was very bad and it tasted very processed/industrial food. Also, some issues with bedroom doors which don't close properly.

Not bad, sad we didnt get a good view for the price paid. Restaurant was reservation only so when we got to the hotel we had to find somewhere else to eat supper which was really disappointing. It also wasnt told that you have to pay for parking every night you are there. Beautiful location, loved being by the harbor and a close walk to downtown and George Street. Im not disappointed but not impressed either.

Rooms were never properly cleaned in three nights and for what we paid that should not have been the case. Definitely need more staff. At 4 in the afternoon rooms still not cleaned. More front desk staff would be helpful as well. Loved St. John’s

clean hotel with easy parking

Clean room

Restaurant staff were very friendly. Room was a bit masculine mariner style for my taste but the shower room was excellent and a great view of the harbour. Daytime desk manager was very helpful and professional!

Dining room music was very loud for both my stays.

Sparo (in-house restaurant) was fantastic...the hotel was within walking distance from most of what I wanted to see in town

It was very nice. But the only thing wrong is you had to pay for parking. Front staff was very good on helping customers

Decent hotel and clean rooms

Good walking distance to downtown area.

Amazing housekeeping service! Negative: Shower keeps flooding the bathroom floor.