Booked this stay as a mini staycation, and purchased the valet parking as part of our package. We arrived to check in after the 3:00pm arrival time and by 3:30 our room still wasn’t ready. There was no one there that could drive a manual transmission/stick and after some back and forth with the front staff, we were allowed to drive the car with valet as passenger. Unfortunately, something wasn’t functioning within the hotel’s system/garage doors wouldn’t open and ended up for 15 minutes stuck in a manual on a steep ramp. We were given a small credit to use at the hotel for the inconvenience. Finally made it to the room and it really was in need of repairs to be considered a 4.5 star hotel. Chipped tiles, peeling wall paper, the vinyl on the bed frame was flaking off….although I found the staff to be friendly, it just didn’t merit the rating or the price.