Lovely staff, smooth check in, clean room and a comy bed

Every thing was amazing

Perfectly fine airport hotel

Bed bugs

Absolutely terrible stay, air conditioning not working, lady at desk said it because the sun shining on the room ! Said she look at it but did nothing except put fan in room eventually. Terrible terrible attitude and service from staff

Broken shower

There is not anything we didn’t like about this hotel. For an over night stay before a flight,, it doesn’t get much better! Everything was perfect! Will most definitely be staying again!

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Dinner was great 😊

Personally for the cost, I feel like it’s now over priced. This hotel used to be one of the best in the Airport, but I feel it needs a revamp, the rooms need some TLC.

Brilliant location, nice and modern, quiet room. Air con not the best at all though

Breakfast was good very clean

Clean and pleasant room, staff were indifferent and not really service oriented, local parking cost was extortionate.

Didnot have a car come on train

Improve check in service and room allocation as we were give keys to room which was already occupied

Nice hotel but rooms starting to feel dated

Very conveniently.placed, across the CP from the Terminal. Rooms, Restaurant and the Awesome Staff Members will make us return rather than just the convenient location.

Easy access to the terminal, room temperature could not be adjusted below 18c which is very warm in a medium sized room. Restaurant staff were great...

Firstly, I have to say we had exceptional service both front of house and in the restaurant. Special mention to Mukesh who gave us a super friendly welcome to the restaurant and Abdullah who looked after us too. The room was great - a good size, clean with everything we needed except for shower gel (empty) which was unfortunate as everything else was so good. The only bad thing was, before we arrived we wanted to book as table in the restaurant as my parents were meeting us for dinner. It was impossible to contact the hotel - I tried a message through the Hotels.com app - no reply. I tried calling several times - no reply. I tried emailing and got no response. This was very disappointing.

The room was clean and the bed was very comfortable. The staff were welcoming and friendly. We ate in the restaurant and they were very supportive of my dietary requirements and my meal in there was lovely.