Overall Ratings & Reviews La Quinta Inn by Wyndham Decatur

Staff at the desk very friendly and kind. Even thou is in the renovation process many things are falling apart, they just put a nice fixture and paint on top of whatever was there. We checked behind the base board and I don’t know the when was the last time they cleaned behind there. Carpet on the stairs and hallways new but dirty. Fire sprinkler inside is the room covered with a plastic cup? They are trying but… I guess you get what you pay for. Breakfast, we ended up skipping it. Bed was actually pretty good, but you can hear your neighbors getting ready. And they start chasing runs before 8am so you hear the vacuums and moving pieces around like if they were in your room.

Don’t believe the pictures. The carpet was nasty and the bathroom door handle was broken. The water was shut off at least twice with no notification to evidently accommodate the revision of another room. Check in was horrible with only one desk clerk handling the phone and check-ins. Even though we had pre checked in, we had to wait at least 15 minutes while the desk clerk was apparently taking care of an issue with another guest trying to check in. I would not recommend this hotel for my dog to stay in.

There was a broken ironing board, bad paint job, uneven floor. Recently renovated, but only minor cosmetic features addressed. Front desk employee was very sweet and tried her best to address each issue. Saw the owners/manager but did not speak to them.

Pool area and stair well smelt of smoke(not sure whar was being smoked).

The customer service was the only thing i can praise. The room was not clean and looked like a tornado hit it from inside. It smelled like Mildew and was musty. The AC looked like someone tried to rip it out of the wall, one of the sprinklers had a disposable cup covering it, the door knob was almost completely pulled off of the bathroom door, the shower curtain was bent and wobbly, there was a huge hole in the ceiling. We booked with 2 adults and 3 kids. We had 2 towels in the bathroom and 1 rag with no shampoo. We asked for more rags and were given 2 because that's all they had. We asked for 2 extra blankets and pillows and were told they may have them. We got the blankets and were told they only had 1 pillow. This was by far my worst experience at a hotel and it was no cheaper than other options in the area. The pictures on the listing are false advertising and I would love a refund!!!

There was black mold on the ceiling and inside the air conditioner. The bathroom was filthy. I will say the check in staff was very polite and the beds were comfortable.

Nice rooms, nice pool plenty of restaurants in walking distance

Ok

Looked like a low rent hotel not up to standards of LaQuinta

It was a nice hotel. Sorry I don’t have a photo.

Not clean, remodeling going on, rooms not, tit

They said they were pet friendly but only after checking in that they told me there was a $20 per night pet fee. Property in general felt dirty, hallway carpets needed vacuuming, cigarette ashes in a non-smoking room, bathroom ceiling needed significant repair from previous leaks from floors above.

I did not even chrck in. The entrance of the building was not clean at all..

The rooms are filthy and has water damage holes in walls the hall ways are filthy no elevator so enjoy carrying your luggage up a flight of stairs we didn’t even shower there was smudges of dirt in shower didn’t eat breakfast because if the hotel is that dirty they are not cleaning the dishes no thank you

Mold on ceiling, mold in the air conditioner with grill missing, and roaches on floor. Immediately left and tried to get my money back. Management would not return my call. I was unable to get a refund.

Property a little difficult to find. Reserved two rooms. Both were ready early but issues with payment. Hotel charged CC used to hold the reservations without permission for one room not the other. Not good. Decor is dated and worn. Needs some upgrades and refurbishment. Breakfast was average. No hair dryer

This hotel is in disrepair, is dirty, and does not offer the amenities stated. An example is breakfast, four slices of regular bread, three mini muffins, a dirty baked on waffle iron, and cereal that is caked into the dispensers, does not constitute a continental breakfast for an entire hotel. Severe water damage in the ceiling of our shower, moldings torn up and separating from the walls with black something (maybe mold) around them. Sink is separating from the countertop. Countertop doesn’t fit the cabinet which doesn’t fit the wall. Many of the Pool chairs are not usable, ice machine doesn’t work, front desk staff can be found outside washing their car.

The staff was very friendly. Outside and lobby appeared to be updated. The room not so much. The hallway and stairs needed to be vacuufloorinIn the room there was new flooring, new couch, and maybe the other furniture. The refrigerator was working but appearance was rough. The attempted patch work on the walls and trim was poor at best. You could see light all the way around the door. The bathroom was the worst part. The was a faint urine smell, the tub insert had black scuff marks and needed a good cleaning, the shower curtain was torn, and there was mold on the ceiling. Overall the room needed a through cleaning and a much better update. I wish I had taken photos but I didn't think about it at the time. Had I not booked ahead of time and prepaid we would have left as soon as we seen the room.

Hotel is not up to normal standards for this chain, property is old and run down cold breakfast only with very limited items and quanity, A/C barely cools, beds are uncomfortable, and property poorly maintained.

Beds were comfortable. Bathroom sink and mirror good shape. Lvt flooring looked modern. Sofa was hard but in goo shape. No elevator. Tub had chips at the base. Old door mouldings that have been painted over many times. Chips in woodwork in hallways. Broken window in room 204. Very squeeky bathroom door. Old closet doors for ironing board and hanging clothes. Weak coffee and limited appetizing breakfast items.