Excellent hotel in a magic place, plenty of history. Very good service. Beautiful facility. Only concern no heat on some corridors
Willy
with Partner
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Hôtel qui pourrait être superbe car l'emplacement et le cadre ( ancien cloître) s'y prêtent parfaitement. Cependant les chambres sont vraiment pas jolies ( déco inexistante, vieillissante, odeur d'égouts dans la salle d'eau). Rien à dire sur le personnels feminins mais le personnel masculin.....pas de sourire, l'impression de déranger.....bref ! Ce n'est pas un mauvais hôtel mais il y aurait des choses à revoir.
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Marcel
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Chambre très satisfaisante et tranquille. Personnel très aimable et serviable. Environnement magnifique dans l'espace même du cloître et l'hôtel est à quelques minutes à pied des gares de trains et d'autocars ainsi que palais des papes
Front of house staff exceptional
wait staff at dinner, not so good
SILVANA
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
boa localização -pra quem vai de carro.dificuldade de estacionar mesmo com grande pátio-mal iluminado e dificil de carregar as malas
Richard
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful hotel in a great location with parking! Our room was way better than the pictures showed.
john
Leisure Family
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The cost for breakfast was much, much higher than what it was worth.
Kent
with Partner
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Great location in old town, staff was very friendly and helpful. Rooms are a bit tired and dated.
gloria
with Partner
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Low ceilings chambre de bonne
Ken
with Partner
4.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
2 star hotel pretending to be a 4 star. Run down in a serious need of an upgrade. Beautiful building but Hôtel does not live up to its surroundings
Paul
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We had a basement / garden room very dark and musty. Power went out in the morning. Staff however were great and really helpful.
Madeleine
with Partner
6.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Fantastic building, clean room with good bed, silent, free parking. Definitely not worth its four stars though, very basic on a solid 3-star level.
Angela
with Partner
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Beautiful hotel, with old style charm and current century comforts. Lovely time at this hotel!
derek
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Modern section hotel , was of a very industrial design, not inkeeping with the main building. Room was adequate but window looked out at vent shaft (stone wall)
All facilities were satisfactory, staff pleasant, accomodation ,and professional.
The parking location was ideal
LaRon
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
This property is a beautiful historic building with tons of charm and a great location! Unfortunately, we didn’t understand the room options based on the description and ended up in a more modern “duplex” part of the building with an odd room configuration… The toilet was outside of the main hotel room in an “entryway” of sorts, and our exterior room door opened directly beside the restroom to be used for pool guests.
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Lisa
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
It was brilliant right in the city centre
kirk
Leisure
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Try and stay in rooms in old section!
Modern section was very industrial some may like but for us lacked old charm!
Romain
with Partner
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Prestation correcte mais dans l’ensemble, mobilier vieillissant, piscine peu entretenue et surtout certains receptioniste pas au niveau. J’ai passé commande de deux boissons depuis le QR code depuis la piscine, 30 minutes plus tard, rien. J’appelle la reception, le jeune homme m’a dit “j’arrive” sans s’excuser. Peu professionel, pas au niveau.