Room was good size and adequate for overnight stay, but generally it was tired and needing some repairs. Tv wasn't working and there was no remote control in the room, balcony was dirty, covered in birds poo, shower rail in the shower coming off the wall, bathroom mirror light didn't work and bathroom ceiling light hanging off the ceiling. Also very few sockets in the room. Good location for city centre and main rail station. Overall, the maintenance standard was disappointing for a 4* hotel.

Good hotel with a restaurant and professional staff

This is a very good cheap option for staying in Prague. If you're there for the city centre, there is a door to door tram service which takes about 20 minutes to the centre. If you are there for the Congress Centre, it's ten minutes' walk away. The hotel was clean, my room was very spacious and fresh, and the staff were helpful. The hotel does not offer any catering, and the only downside is that the bar/restaurant which shares the site and is supposed to function as the breakfast and dining option, keeps erratic opening hours. It is great when it is open, but do not rely on it being open at the advertised hours. There is a fridge in the rooms and a Lidl five minutes away, so nobody needs to starve.

Worst personnel for a 4 star

The hotel is not a 4 star hotel. It lack breakfast buffet.

The train rails are next to the hotel and in the morning they are too loud. Everything else was fine

The restaurant should be opened for breakfast at 8:00 in the morning. I left at 8:15 without breakfast because the restaurant was still closed. I paid 8 eur for nothing.

Right beside tram stop. Prague was beautiful. Staff was friendly.

Staff were so friendly and helpful, breakfast so nice just what you need for the start of the day , have recommended this to my friends, will definitely return.

Had a lovely few days in the Union hotel. Staff were very helpful especially Mukhtar who couldn’t have been any nicer. Happy friendly face whenever you came in no matter the time 😄

Convenient, pleasant, just what was required

First impression was of a nice good quality old style hotel. Service at the desk was very friendly, polite and efficient. The room was wonderful, new bathroom, powerful shower and daily shampoo\gel. Towels are changed if left on floor. Bed was extremely supportive and comfortable. Breakfast was brilliant, different things to try, all delicious. Best porridge ever. Hotel near for trams. Restaurant was closed during our stay. Trains and trams are noisy but Lidl nearby for a little something to help you sleep. Tram stop outside the hotel to connect to the centre, about 10 minutes and the A Metro/119 bus to the airport, about 1 hour.

i liked every thing about this hotel. i will stay at this hotel if i go to prague again.

I just came back from Prague, where I and my wife stayed at this excellent hotel, for 5 nights, from September 20 to 25, 2019. This is a great hotel, in every aspect. We were so lucky (and/or smart…) to have chosen it, while there were so may other choices. It made our whole trip totally enjoyable. (Btw, we also like Hotels.com very much.)

Super hotel, very clean, huge room, really friendly staff and great location, great aircon. Would definitely recommend this hotel

I liked my spacious deluxe room and its retro feel. The noisy train, lack of shower curtains, and the weird breakfasts with a bad instant coffee machine were drawbacks.

The closeness to Vyšehrad and many lines of public transportation makes this hotel an excellent choice

Very clean hotel woth staff who are very willing to assist

Location was great. Breakfast was decent. Rooms as decent and the shower was nice. Staff was amazing.

Beautiful property with character, clean rooms, friendly staff, good location for trams. Nothing to dislike