Great service very clean

Facilities a bit dated

Pool

Nice pool and facilities

Great stay as usual, friendly staff, clean rooms and chilled vibes by the pool - great way to start to the new year - thank you!

The food was terrible and they made substitutions without telling us first

The hotel was lovely, as was the swimming pool and breakfast. Lovely and clean and nice surroundings inside the hotel

Great hotel, very comfortable and nicely located for the short stay we had. Would recommend.

Noisy with renovations, rooms was ok, staff where very friendly/helpful

I was disappointed with the lack of support when my 14yo autistic daughter got electrocuted by the room hairdryer it blew all our power circuits which were fixed, yet only an apology was offered - sorry mam. I requested for burn cream as the shock blew out of hair dryer and burnt her arm near wrist. Apart from the cream and a sorry no offer to seek medical care until the next day when we were to fly out I asked for them to get a doctor as she was experiencing pain down her arm since the shock- which they couldn’t do they just offered to call me a taxi or ambulance so I could take her to the hospital. This should have been promptly done at the time of the incident not an afterthought when I was the one who requested it. I didn’t feel the follow up or lack of was adequate and level of support in this situation was poor. Good, attentive customer service is what separates excellence from average. Thank you I hope this feedback is taking constructively for future guests.

renovations going on.... but still full price ??

Good restaurant for myself being solo. Nice environment with a park and bay out front. Hop on- Hop Off bus a block away

Great location, very clean and the bar and restaurant were near the pool so a great outlook. Staff are friendly and helpful

Very welcoming with pleasant staff

Shops about a 10 min walk away Hotel was being renovated which we were not notified about when we booked Work started at around 7 am in the morning Hotel was good just lots of broken tiles etc out the front and scaffolding on the building Staff excellent and very friendly

I travel to Darwin for work and this is my go-to spot. The pool is lovely. I wish they had chrome cast as I stay in and relax after work, but I still like it.

Incredible hotel great location but they need to ensure that the dinner dining option is available within a reasonable time not late like 9:30pm not acceptable

Great location and wonderful hotel but couldn’t get dinner one night until 9:30pm not good

service on check in

Staff were great, very friendly and helpful. Great pool. Outside of building could do with some TLC. A little too far from the shopping area of town and Waterfront.