Candlewood Suites GRAND RAPIDS AIRPORT by IHG

Explore Candlewood Suites GRAND RAPIDS AIRPORT by IHG
7.6
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

8.4

Service and Facilites

8.2

Traveller Reviews Candlewood Suites GRAND RAPIDS AIRPORT by IHG

Number of reviews per page
20
40
Top reviews
Danielle
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

perfect stay
Anthony
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nuce staff at night
Katherine
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I stay here often! It’s clean and I’ve never had problems!
Skylar
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was perfect even my pup enjoyed the views 10 min away from Dave & busters definitely a great location. Clean and everything you need in the hotel !
Dean
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location
Linda K.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Second stop here in 8 days. Convenient to have kitchen in room. Looked like tile in bathroom was new! The shower curtain fit the tub this time. Easy to travel here with pet a great bit go or the money. Front desk folks are very friendly — they make you feel like old friends. Thank you for being pleasant.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy parking and access to the airport!!
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean rooms that were quiet.
Emilia
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It smelled really bad in the hotel and in our room
Barnard
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I like everything
Megan
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I will never stay here and I would advise against anyone else doing so as they have no compassior understand. Ing!! They're policy of charging a $100 to Check-in early is more important than the safety of a guest in triple digit temperatures
Janet
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room we stayed in needed a deep clean especially around the windows. The door to the bathroom was a wooden door. The veneer was pealing and the door dragged across the bathroom floor. I had to lift it by the handle to open it the whole way.
David
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Did not enjoy the overall vibe of this place. The hallway smelled terrible, very strong cigarette scent despite the large no smoking sign at check in. It was very old and worn looking everywhere. The room was decently cleaned, though some of the dishes were not. They do not provide dishwasher detergent so I had to hand wash dishes instead, which was disappointing. They also were using the luggage carts to haul out their garbage to the dumpster which was gross. It’s not the worst hotel ever, but it left a lot to be desired.
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Jennifer
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Could use some updating. Great staff and friendly service.
Susan K
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was incredible. Eve was very attentive, but the rooms need upgrading.
Elizabeth
icon-Business
Business
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very tired property in need of more than just lipstick reno. The staff were friendly and helpful, but they can't make miracles happen. Internet was terrible; it kept dropping out and I could only manage to connect one device at a time. Not exactly convenient for a business traveler.
Brianna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I liked that the property had a volleyball and basketball court's. And they hotel was very clean.
Reginald
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

1st room given was not clean. Was promised 5k points for compensation but to date 3 weeks later has not been received. Very rude front desk staff. Not very accomodating.
Rusty
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The floor in our room had not been vacuumed or swept. The ceiling in the bathroom had chipped and bubbled paint, and it was the source of the debris on the room's floor. I let the front desk know and the manager on duty came up and vacuumed the room for us, which was appreciated, as was his apology, but isn't this hotel cleanliness 101 kind of stuff?
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Alan
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The fridge is very, very loud.
Number of reviews per page
20
40