7.6
Pleasant
From 494 reviews
Cleanliness

7.6

Room Comfort

7.8

Location

9.0

Service and Facilites

8.2

Traveller Reviews Comfort Inn Jamestown

Number of reviews per page
20
40
Top reviews
Lesley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Below average condition. Bed was good, couch showed wear. Furniture was below average condition. Bath tub stained. It was a bed to sleep in as we traveled onward.
William
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not sure why Comfort Inn would put it’s name on this property. Use to really like this brand but this experience could change my mind. Curtains didn’t work properly, small tv. Took door off closet and left hardware on. Horrible bathroom with very little shampoo or conditioner.
Arlyn
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very comfortable, very clean.
Robyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was poorly maintained. Our window didn’t seal and rattled loudly all night in the wind. Staff was polite
Dawn
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked this property because it said it provided breakfast and had a pool. The pool was closed and the breakfast had no coffee, the juices were colored water. Cereal was offered but no milk. All other breakfast options weren’t plentiful enough for the number of guests. Our room was in need of maintenance but was pretty clean. When I checked in the desk clerk said the fee for my service dog was cash only which I found odd.
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David
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Continental breakfast provided no coffee or orange juice. Room was poorly maintained. Neither sink nor tub drains were working. Holes in the wall.
richard
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An older property with dated furnishings and utilitarian repairs. Missing a light on one side of bed so dark in room. Surprisingly quiet given freeway nearby. Right next to holiday inn express but at a better price point. Breakfast quite good. I’d stay here again.
Jessica
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

If the town had not been booked completely I would have left and found another hotel. The room had stained carpets and the couch (they tried to hide the couch stains (yes multiple) by turning over the cushions. The tv was miniature and comically small against the wall mounting. There were holes in the head board where I can only assume the bed/wall sconces should go but they had out dated lamps in the bedside. The room smelled of what can only be described as Indian food. Thankfully the bedding was clean. Like I had said, if I could have found a different room in town I would have left.
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Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Willing to work with us & let us do an early check in to get ready for University of Jamestown graduation. Very helpful!!
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We were just traveling through. The hotel is old and run down. Our room had so much air freshener or deodorant that it was uncomfortable. Wonder what was covered up? There was hair in the shower. We got our short night sleep and hit the road early
Mike
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very dirty
Pam
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

First room was small and TV did not work and we were told it would be an hour before manager could look at it. 2nd room the door had to be slammed hard to shut and the "easy chair" was Filthy!!
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Overall, stay was fine. Breakfast was good. Only concern was that room 113 had no sink stopper. If you dropped anything it went deep into the drain pipe.
Carol
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The front desk person did not speak very good English and was hard to understand. The shower only gave out lukewarm or cold water only, and the bed was hard. Would have liked a bathroom with a full counter. and the breakfast was cold with hard dried out bagels and almost gone by 8 a.m. I do not plan to stay here again.
Tina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Animal for roaches and bed bugs all in between and behind the beds. When I approached the attendant about it I will blow off Period I did not stay I do not receive an apology or reimbursement of any kind
Michael
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No TV Guide and the room was cold.
Volodymyr
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Clean and quiet
Christine
icon-Business
Business
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Worst experience I've ever had. Put me in a dirty room, messed up the reservation upon check in. Toilet didn't flush, T.V. didn't work and shower was clogged.
Verified traveler
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Front desk help was unorganized and not aware of clean vs unclean rooms. First room given to us was still dirty from the last occupants. Went down to get a different room, front desk clerk began to help then started a phone call with someone on his cell phone and seemed to stop working on my room. Finally got another room with two queens, originally requesting king bed. Took it as it was late and wanted to get to sleep and not deal with the runaround., Talked with front desk the following morning about getting a refund of somesort.
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Michael
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The only thing is they need an elevator.
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