7.0
Pleasant
From 969 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

5.4

Service and Facilites

7.6

Traveller Reviews San Francisco Inn

Number of reviews per page
20
40
Top reviews
Isabel
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s good for if you just need to sleep one day and leave
ingvar
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent for the price
James
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bad from beginning to end. When I showed up, none of the parking was available due to contractors being present and taking up half the spaces with vehicles and materials. My room did not have towels when I arrived, and I was only given 1 bar of soap. The microwave did not have a glass plate, so things put in the microwave would not rotate and cook properly. The faucet was scalding hot, except for one spot where you barely got a trickle of room temperature water. Due to the contractors being present there were materials scattered around the place and in the parking lot. The work was also extremely noisy and made sleeping in or napping very difficult. The door to my room latched flimsily and felt insecure. The room did not have a deadbolt lock to use on the inside. The bedsheets are poor. The comforter has a sheet on top and bottom due to the fact that it's covered in little burn holes. The list goes on.
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Gaetano
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This a motel. If you're looking for a luxury hotel experience, you will be disappointed. Compared to other motels, this is a nice place to stay especially if the location is convenient for your plans. It's in SoMa which is not so much centrally located but more like "adjacent." I find the in-room refrigerator and microwave to be very useful. At this time (mid-2025), rooms are being renovated and rooms are rented that are "in progress." They are suitable for use but unfinished. That said, the renovated sections are very attractive. While there's a very nice wall-mounted television, personally I don't fully understand how it works. It's not cable/satellite but (I think) Roku. Even so, I can always find something interesting to watch. Staff seems friendly and helpful. They even had the form you have to sign at check-in printed prior to my arrival. It might only save a minute or two but it's a nice touch.
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Scott
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I went for a concert around the corner and it was a great stay. This isbthe second time i have dome this, and will do it again next time
Abel
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice
Verified traveler
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Friends and Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stayed here over the weekend for a family graduation. NEVER AGAIN. Bed bugs, sketchy area, bad parking, and so much more. The people next to us kept loud music going until 1am, and there's people waiting near the doors to follow you into the hotel since they don't have keys. On our last night, the manager was robbed at gunpoint for keys to the rooms. Don't stay here if you value your safety!
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Oliver
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Rooms are in the process of being renovated. I stay in one of the more updated rooms. Upgraded Large Samsung Smart TV, Renovated lighting and outlets/smartplugs, upgraded bathroom w/large walk in shower. Room was exceptionally cleaned. Location is in a great part of SOMA. Rates are usually priced decently, I recommend this property.
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Isaac
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Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My rooms blankets had a blanket that wasn't changed out. It had cigarette burns. Overall everything else was actually clean. Amenities were good
Caious
icon-Leisure
Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

When I got there the staff was exceptionally rude to me whilst checking in as if I was unhoused (deserve the same respect I do )and a criminal .Also the hot water barely worked.
Anthony
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Booked a premium room with queen size bed but was told they only have double. Not sure what we paid the extra for. Front door is not seal hence we can smell weed periodically throughout the night. The room is very small, and not clean. The shower is super small. Hairdryer is broken. Parking is a joke, there are only about 6 parking spot and the rest they use as storage. Overall we will not be returning there.
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Jenny
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Everything was dirty. Didnt want to take a shower because bath towels were dirty . Hair on floor and bed . Used our t-shirts to cover pillow cases to sleep . Only positive was they had free parking in san Francisco. 30 minute walk to Chase Center .
Verified traveler
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Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent stay. Front desk was friendly, informative and helpful throughout my stay. Getting ahold of front desk from room or by cell phone did prove to be difficult.
dirk
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Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent service, great price and an exciting nightlife.
Theodore
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Leisure
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

There's people selling and doing drugs in the open prostitution was rampant. The skylight was leaking during a rain storm. The floors are sticky. There's blood stains on the fabric in the bed and the entrance is supposed to be secure, but everybody props it open. It felt very unsafe I couldn't sleep.
Karen
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Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Third time staying here and will come back. Convenient location and free parking.
Verified traveler
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Friends and Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

All staff members were nice. It is a very old inn and in desperate need of upgrades. Location is good for where I needed to go on foot. The free parking was a plus. It did come with a TV, Microwave, fridge and coffee maker. All functioning. The furniture is very old but they were in the middle of getting a large delivery and what could be upgrades for the furniture in the rooms. Overall not a bad stay but it not luxurious what so ever.
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Katie
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I’ve stayed here many times over the years and it seems to have really gone downhill this time. There were holes in the walls and missing paint on most walls. There was no toilet paper holder, just holes where one used to be. The floors didn’t seem clean and there was something smeared on the wall in the bathroom.
Nuoyao
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

old but receptioner is really nice.
Sean
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Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

My room was modern and remodeled. Excellent shower and bathroom Very good new bed
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