Terribly old hotel, was put in the residence which is extremely dated and extremely far from the reception and faces an internal courtyard with no light. Curtains didn’t close and AC didn’t work. They have a cassette player

Great business facilities. Great in room bar choices. Exteremly pleasant and great location.

What a gigantic disappointment. This hotel seems to have been last renovated on the 1980s. It is shabby, dirty, run down and completely outdated. The room is ho-hum . The bedroom chairs were so worn that the arms actually had holes in the fabric, and rubbed in dirt all over the chairs, the bathroom was tiny and really cheaply made. The bed super uncomfortable. Th TV remote control was so cheap that we could not even read the letters on it. The tv dido not work for the 2 nights we were there. The phone charging contraption near the bed never worked. It had 2 charger cords each 5 inches long. Neither worked and the instructions for the silly device were written in microscopic letters , impossible to read and in german. The staff is hopeless and unhelpful. This entire place needs a major major renovation. It is like staying in a 1985 hotel on the 21st century . Frustrating and awful .

Great staff, great facilities

Flawless

Stay was thoroughly enjoyable and exquisite as you would hope coming to the Adlon. Wonderful

Sensational hotel and staff!Super friendly and sophisticated ambiance. Best location in town next to the Brandenburger Tor. Huge spa with pool, saunas, aroma showers, steam bath and plunge pool. Extensive breakfast even with caviar and champagne . The best or nothing!

Absolute luxury; affordable price. Great service. Awesome pool.

Elegant hotel - clean large room

Staff is competent and courteous. Cleanliness was perfect. The only reaosdn I dod not give excellent rating is becuase they gave us a bad room, in spite being told that we had been upgraded

One of the best hotels i have stayed in..

The hotel is in an amazing location right next to Brandenburg gate. You can feel the history throughout the building. However, rooms need and upgrade, tiny fridges, not many minibar or snack items, very small shower for a deluxe room. Also, despite there being many available tables, the constant waiting at breakfast does not help.

We loved everything about this hotel. The staff were excellent, friendly and helpful, the room was spacious, well designed and spotless. The spa was also really lovely. The breakfast was absolutely delicious.

Excellent service, luxurious, and 1st class amenities.

Firstly, the hotel was as you expect an iconic old hotel to be. Unfortunately, I couldn’t find my way around.

The location is unbeatable next to Brandenburger Tor. Rooms luxurious and the breakfast was one of the best ever!

Spotless, well-appointed room, excellent service from staff

This is the best hotel in Berlin but it's more than that to us. Its a wonderful experience filled with first class customer service. The staff make it work. No one will walk past you without acknowlegding you. The hotel itself is wonderful and the location is great, near transportation, but its the great staff that really make it. Thank you.

Super

The breakfast was very well layed out with a large selection. Top quality. hot tub was there but not functioning. The pool was a little chilly .The breakfast and bar service was slow and not that attentive for a 5 star hotel