Overall Ratings & Reviews Extended Stay America Select Suites Memphis Cordova

This place was such a disappointment to say the least! Critical doors like from the outside to the hallway didnt work, from the lobby to the hall as well. It smelled like weed, it was in a rough area, it was dirty, and you couldn't get ahold of customer service outside of the hours. There was no breakfast that I could see.

Staff was very nice

Didn’t have pool and didn’t have tv with Netflix app

This was the worst hotel experience I’ve ever had. They say the room can sleep 6 but only give you 2 towels. If you need more they tell you to go buy your own at the store. They provide no shampoo or soap so you have to go buy your own. There is a kitchen but zero utensils, dishes or pot and pans. If you need them your have to go buy your own. There is a night club next door to the hotel which plays music very loadly until 3am so you can’t sleep. The rooms, hallways and lobby all have a heavy marijuana smell. The elevator barely works. If you don’t get back to the hotel before 10pm the doors are locked so you have to call and wait for up to an hour so they can let you into the building. There are dealers outside the hotel selling drugs and there are no employees to stop them. AVOID THIS PLACE AT ALL COSTS, ITS HORRIBLE

** in town for youth basketball tournament ** Not a family friendly location at all - felt unsafe. I was prepared that my car would be broken into when I woke up. Only a Place to stay if nothing else available. Must check in before 10p- took 20mins to check in with attendant on site. She Stated it was the WiFi acting up, but asked same questions multiple times. Adjacent property is a very lively bar/grill that had live DJ until 3:30am( we stayed on Sat night), approximately 30feet from our room window that would not fully seal shut.- noise all night. Made parking limited . Room itself , our socks were sticking to the floors- every surface in room was sticky. Group of older teens tried to follow us inside , but our key didn't work so none of us could get in : thankfully the host lady was just about to leave & heard us and came out and gave us new key cards ( we came dropped our stuff and ran to get food , by the time we got back key didn't work ). Parking lot had groups of people just hanging about at all times except when we left at 0730. Entire facility is dated and not very clean- strong odors all throughout. Bed linens appeared clean but hairs throughout ( we slept in our clothes and brought up our travel blanket/pillows).No breakfast aside from vending machine -not even able to get into lobby at checkout to return keys. No one was there. As stated , no one was onsite so there was no point to attempt to contact anyone about the condition of the room or anything else.

Nice facilities

Staff was very nice

The location and how convenient it is from the locations I had to work at.

Other people didn’t have respect for other visitors

The overall cleanliness and comfortable environment.

It was ok cards wouldnt open door to the room

Great

Nice

The lady at the front desk was rude.

This used to be my favorite hotel but recently is has become a place I will avoid at all costs. Let’s start with the fact that since they have come under new management it smells like dirty diapers in the halls everyday, theres constant banging coming from the second floor and when you make a noise complaint they say there’s nothing they can do. There are also lot lizards in the parking lot and sketchy ppl just loafing late at night. I had to resubmit an honest review because my first review was harassed out of me by iris the front desk manager. The only time she was nice was when she was asking me for a good review, even said I owed her a favor and low key forced me to leave one. That’s not even the reason I’m leaving this review tho, I’m here because my room door was attempted to be opened at 9:20 in the morning and me and my husband were asleep stark naked in bed. If we did not have our latch on the door Trinity (iris’s niece I’m almost sure) would have seen something she didn’t want to see, or did considering she didn’t give us a chance to put clothes on when we said we were naked and coming to the door. When I called the front desk to ask why I was woken up and walked in on at 9:20 and not check out time which is 11, i got hung up on. When I came down to the desk to continue my conversation, I got cut off by iris every time I tried to address my issue, and I was being respectful until I was no longer being respected. Then she proceeded to tell me that she told her too

Nothing to like. This place is not as advertised. Amenities listed that we didn't get include breakfast, hairdryer, fully equipped kitchen, 24-hour reception desk, and a few other things. We were given a list of rules and what we would be charged extra for (another towel, another pillow, overflowing trash can, etc.) upon check in. We were given one small trash can for a 3-day stay. People were loitering in the very pot-holed parking lot. I felt very unsafe. The whole place had an aura of being nasty. This place needs to change it's amenities list and make major improvements to the property.

Needs renovating, the shower was cold, there is a bar & lounge next door, and even with the lights on, it was dark and dreary.

Loved it

Friendly staff, clean place

Quiet and nice.