Extended Stay America Select Suites Chicago Downers Grove

Explore Extended Stay America Select Suites Chicago Downers Grove
6.2
Pleasant
From 742 reviews
Cleanliness

6.2

Room Comfort

6.4

Location

8.0

Service and Facilites

6.8

Traveller Reviews Extended Stay America Select Suites Chicago Downers Grove

Number of reviews per page
20
40
Top reviews
Terrance
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Extended stay was one of my favorites but i had a few hang ups while there. My toilet didn't work when I arrived but i fixed that, my tv remote didn't work but Brenda at the front desk was nice enough to help with that, and i was doing a conference this weekend so i needed my suits and shirts to look nice and my room didn't have an ironing board and iron the front desk was close so i had to run to Walmart to buy a iron other than that wasn't bad.
Read More
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Its decent
Gurdeep
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

“I booked a hotel and at the last moment they called to cancel. Very frustrating experience bad service
Kayla
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

They did not answer the phone and they canceled my reservation without letting me know.
Adam
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Never again, stay away from this hotel, room key didn’t work we couldn’t get in to the hotel , night stand broken in the room , no shampoo or soap No hair dryer, no one is in reception room , HORRIBLE !!!
Richard
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff is not available in the am - Service window is covered with Roll Down shutters like they are out of biz
Yolanda
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This was the worst hotel stay ever. There were not any type of accommodation such as an towel or blanket. Not ever an iron. The smell of pet urine throughout the hallway waa something awful. I would never ever stay with this hotel again
Andrea
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The place was different from the picture and people hanging around outside. Unsafe atmosphere and the room the floor had holes in it. It was definitely not the best room , dirty it smelled terrible and I kept sneezing from the odorus smell. I went downstairs and told the Manager Brenda. She apologized for the situation that was happening. I requested a refund and she told me to have them call her. I complied to try to rectify the situation.
Read More
Ken
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

They never gave me my two rooms and I had to stay at the Hilton. Please refund my money.
William
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was dirty food on the floor previous guest left fried rice on the floor
charles
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dump!
roberta
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

filty, microwave so nasty not able to use, outlets on the room don’t work, not even a chair in the room,
Nola
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Old property, shabby condition.
Michael
icon-Leisure
Leisure
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Dull, dark, drab out of date colors. Not one hanger for clothes. No shampoo. The dumpster outside was very visible and completely overflowing with trash. When you take a shower you better be quick becaiuse the tub had a hard time draining. If I could have had my money refunded I would have left the minute I walked into the room. The office doesn't open until 9:00am. Unheard of. That's OK because you won't hear from me again. And I'll bet there is no reply from your office. That's service in todays world. How sad.
Read More
Bharani
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Check in wasn’t available until 5pm. I had to wait two hours to check in.
Calvin
icon-Leisure
Leisure
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

No paper towels
john
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Ok
Jeffery
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great
Danielle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nothing the room was very dirty it’s not like the pics the people staying were definitely sketchy people I didn’t feel safe found a bug on one bed not sure if it was a bed bug The front desk leaves at 10 so you can’t complain to no one they are nice people that’s all I can say though
William
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

For the price, unbeatable. And has kitchen and fridge. If you bring your own food and utensils, unpublished will have everything you could want. Plan to stay there again.
Number of reviews per page
20
40