Staff at reception were friendly and approachable. For our daughter’s birthday, they even surprised her with a slice of cake and a birthday wish card! Very thoughtful.

Nice view room, very satisfied. Clean, satisfied

The stay was comfortable with food options around. About a 10 mins walk to the nearest MTR entrance.

What is certain is that in Hong Kong, hotels that have bidet toilets are very comfortable ❤️

Clean and comfortable, as expected.

Strategic location and easy vehicle access

Staff were friendly, location is good too. The room was super nice, gym equipment.

All staff in the hotel are good. They are helpful and really make us comfortable with their service.

Super great location, everywhere is close, just walk

We stayed 5 nights here after moving from another hotel. The room is very spacious and clean. The toilet is huge with a bathtub. The staff are very helpful and friendly. While we were waiting for my friend and her family to come down, the staff gave my daughter a Christmas sock with a bell and chocolates inside. It is necessary to walk 10 minutes to subway stations, but it's okay, we enjoyed the walk. The location is at a quieter side compared to other hotels. Overall, I will recommend this hotel to friends and families. I will definitely come back to stay at this hotel again.

Room is clean and spacious. There are many restaurants near the hotel. Walking distance to MTR (about 7-8 mins walk). Staff are friendly.

Thái độ của nhân viên lễ tân rất tồi tệ, không thể chấp nhận được

Staffs were friendly, mattress super comfort, location is top notch, we're stayed in Harbour View Room, the room is all fine, housekeeping is good, the only thing missed is staffs should also assist guest with luggage when check out not just when check in, considering the hotel prices, I think this is a must! (Stay Oct 2023)

The management deserves a thumbs up from our arrival to departure. Staffs were polite, accommodating and responsive in whatever queries and needs we asked and requested. The place and its facilities are good, and the restaurant, specially the japanese teppanyaki is one of the best, if not the best ever we have tasted. Could be our official resident hotel in Hong Kong from now on.

New hotel, clean, very spacious room, fully equipped bathroom. Service is very good, bed is comfortable, walking to shopping is not very far. Convenient, have a car, k3 park, pick up - send to the front of the accommodation at all. Reasonable distance from the station but not able to walk

Can't seem to find any flaws when we stayed here. Service was top-notch, the manager Edmund Tso was really friendly and attentive during check-in, our room was upgraded to club floor and it has the best view of Hong Kong skyline. Food was delicious, bathroom amenities are of exclusive Elemis brand, room is very spacious with the plush pillows and comfy king-sized bed. Will definitely come back whenever we fly to Hong Kong! Everything's really amazing and we enjoyed our stay in New World Millennium Hong Kong so much!

Does not give comfort to the customer in providing services

If the newly renovated rooms that can be very fun, but if the room feels a bit stuffy old