The room was very clean and the staff was sooooooo friendly.

The hotel sits in the jungle, it is beautiful. We saw plenty of wildlife including woodpeckers and spider monkeys in the hotel grounds. The sauna and beach area are stunning. The rooms are clean but you can hear noise from your neighbours if you’re unlucky enough to have noisy neighbours. The one downside is the overpriced restaurant. The food is double the price of other restaurants in town.

Very well kept rooms , great staff

I was very happy with this hotel from the first step in the door. It looked like I was heading into the jungle, then they told me that they have a private beach which after checking out is awesome. It would make me want to check in here again when I come back to Tikal. The staff was very friendly and helpful. Highly recommend this hotel for your stay in Flores, Guatemala.

Great location on lake with outdoor activities but completely limited with any other offerings except the outrageously priced restaurant. No options for a cheap snack or drink. Lack of wifi accompanied with 3G network led to hours stuck in lobby trying to make and confirm travel plans and payments.

Good overall experience although rooms need to be updated. Rest of the hotel and service in general was great.

I was here from California and prices are great service was wonderful

Limpio mucha tranquilidad ideal para descansar

Great place great staff great food

The Hotel is beautiful, in the middle of nature, Clean, Staff super nice. Delicious food. Amazing

The view was wonderful, the beds were comfortable and the shower was hot! The hot tub was a little too hot to get in but the pool was nice. They came and fixed the water temperature on the hot tub so we were able to get in. This was a beautiful stay.

Yes wonderful very friendly

Nice

Everything was very good

Yes, the best staff

The staff was so helpful in arranging transportation to/from the airport, and in planning a guided trip to Tikal. One couple in our group said it was the loveliest place she had ever stayed. We appreciated the pool, the hot tub, and the on-site restaurant and bar. This is a perfect place to stay if you are short on time, want to visit Tikal (much closer than Flores itself), and want a lovely place on the lake.

Excellent in every way.I will return for sure.

The staff were very good

Small pool, and jacuzzi, to many steps, they don't accept cash dollar unless they are brand new

Room was clean, amenities was as expected