It needed a deep clean, not that it was left dirty. The room’s fittings are a bit tired and dated.

Great location and friendly staff.

Overall we enjoyed our stay at Hôtel Pergolèse Paris Champs Elysées. The staff were really helpful and kind, especially Steve and Maricel. Breakfast was nice and the location of the hotel was excellent.

Amazing hotel! Staff was very welcoming and helpful. The hotel was in the best location possible. 3 minute walk to the metro train stations, 7 minute walk to the Arc de Triomphe and Champs elysee shopping strip and a 25 minute walk to the Eiffel Tower. Hotel was super clean and had daily housekeeping, room was very big and spacious. I will definitely stay here again on my next trip to Paris!!

Very happy with everything

Great location within walking distance to transportation.

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All was good

Great stay

So the property was nice. Close to Champs-Elysées, good restaurants and train station. Easy access for Uber/Taxis. Amenities were VERY lacking, we did have tea/coffee and water we had to refill downstairs every day. That truly wasn’t much of an issue as my kids are grown so they are very capable of getting their own water. The staff other than Steve, I think he’s the manager, Steve was awesome. Our encounter with him was at the end of our stay during checkout but he truly was awesome. The other staff were not welcoming. I traveled with my 2 daughters and we were met with NO’s at check in. I just expected a little bit more kindness for a 4 star hotel. Which shouldn’t even matter. We weren’t afforded any of the VIP benefits, and they absolutely weren’t apologetic about it. Maybe this particular hotel shouldn’t be affiliated with the VIP program. All in all, this was probably my 12th or 13th visit to Paris and my kids 6th or so. So nothing was going to taint our vacation. We took all with much positive energy, laughed at certain situations and enjoyed our vacation regardless.

Very friendly and helpful stuff. Convenient location.

Extraordinaire service surtout de la part de François qui est amical et adorable… Merci .

Loved Hôtel Pergolèse!

Excellent property in the 16th arrondissement, easy access to l’arc de triomphe, métros, buses, trams, porte maillot, la défense, etc. Breakfast buffet is good has limited options. Bakery on the corner and laundromat too. Excellent value for money.

Air conditioning is good and staff are very friendly.

The person who was at the counter helped us a lot looking for some flights that we needed. He was great!

Extremely Disappointing Experience I had a reservation but was unable to travel due to my flight to Paris being canceled for operational reasons beyond my control. I contacted the hotel promptly to explain the situation, expecting at least a credit or some flexibility. Unfortunately, I was met with poor customer service, a lack of empathy, and absolutely no accommodation. The staff showed no willingness to work with me, despite the circumstances. I would not recommend this hotel to anyone who values understanding or customer care—especially when dealing with unexpected travel disruptions.

I was looking for a location that convenient but away from the noise and crowds. This hotel was a perfect option. 5 minute walk to the train station the connected directly to the L’ouvres and other wonderful sites. Hotel location is close to the arc de triomphe and a longer but lovely walk to the Eiffel Tower. As a family of 5, we found the family room (2 adjoining rooms) perfect. Beds comfy and breakfast yummy but shower a little high for those who have mobility issues. We were fine but others might now be. Great stay overall.

Excellent property with close proximity to the Arc de Triomphe. Friendly, helpful staff. Fantastic stay! Would definitely stay again!!

Excellent! Very close to the Arch of Triumph but not in the middle if the hustle! Beautiful 16th district! Walking distance to Avenue Foch, Avenue Víctor Hugo and many other distinct areas of Paris! Rooms are quiet and well kept! Merci Hotel Pergolese!