Overall Ratings & Reviews Comfort Inn Pine Grove I-81 Hershey Area

When we arrived the employee gave out a big sigh like he didn’t want to wait on us. The housekeeper kept nagging to him about something and not talk nice to him. The bathroom had mold and hot water wasn’t really much of when showering even when all the way turned. We found a sock from the last person on the floor near the bed. The fridge wasn’t cold enough to keep things in. We checked out the pool are water little cloudy. Nice space could definitely use and upgrade. Breakfast was ok but again the housekeeper nagging on the desk person. To have your guest her how she speaks to you was not a great impression and kinda felt bad for the guy.

very old hotel need to renovate totaly

Place is run down, need updating the room smell like old feet. The shower was mold and dirty, the rugs were stained and cut up. The Manager himself is completely inappropriate asking for sexual favors. My room at 3 am door was forced open. The sink facet sprayed water everywhere. No coffee for breakfast.

Hotel was average not the cleanest but not the dirtiest. Bit of an order and sheet werent a 100% clean. But it was a comfy bed for a Family trip to Hershey Park. Was a bit of a drive.

My family & I stayed for a total of 4 days/3 nights. In that time, not a single day was our room serviced. No clean towels, no trash collection, & no making of the beds despite being out of the room no later than 9AM. Our second night there, my husband went down to the desk to request an additional set of towels to which the desk person said we would have had to request them in the morning???

The beds were comfortable. A light was out over the vanity, the hair dryer was falling off the wall, the shower had no water pressure and was scolding hot, the breakfast was decent 2 out of 4 days (got down 1 morning at 8 a.m. and the sausage & eggs were cold and waffle irons were off), and I asked the front desk for 3 fresh towels and they only had 1. Maybe it was just a rough week, but was definitely lacking in a few areas.

Everything went good, would stay here again

Don't waste your money and time. Worst stay I've ever had. I will not be back.

I arrived at the hotel with 5 children and my wife and I and from the beginning it was horrible. The room had a very musky smell to it and it resembled cat urine but we proceeded to stay anyway and just sprayed air freshner due to being exhausted from traveling from Arizona to Pennsylvania. The next morning we begin to leave and go to my vehicle and laying on the ground is a heroin needle in plain sight. I proceed to safely pick it up and take it to the front desk and tell them the situation and they act as if it's nothing no sorry or anything said. Now mind you im here for a week which I paid months in advance. So after said incident we move on with our plans. We return and want to take showers and ask for enough towel and washrags for 7 ppl. The tell me they can not provide that many things and each room only has an assigned number of both. So I now have to go purchase my own items from their local store so my family can shower. JUST RIDICULOUS!!!!! Now it's the next morning and breakfast which is included in my reservation I ask for orange juice because they were out. I give the guy the container and go outside to get a few things out of my vehicle and make a call. I come back and ask for the orange juice and they tell me it's too late for me to get it because it was past breakfast time. Lol talk about a joke. So after my personal experience I would not stay here. There's plenty of other hotels in the same area save your money and some nonsense on your vacation.

Staff was nice & friendly but the place needs A LOT of work. First room had a bad mold smell, bathroom light made a loud sound and the door lock bolt was busted off the door. They did move us to a different room. Key didn't work sometimes and the next customer they put right in the first room we just left. The second room was better and we did stay,but don't think its the best place to bring your family Will not be returning there. Again staff was friendly just the place needs work.

Tv not working Give me refund

Hotel is vey outdated. Second for had food/incense smell and first non smoking room had major smoke smell. 2nd room had keypad on back of door not attached. Towels were very thin and stained. The staff was very pleasant and accommodating.

We had a great stay staff was helpful definitely would go again to the area.

Bathroom not very clean. Hair in the shower from previous guest.

Absolutely worst experience. Check in was fine. But the guests staying there were horrible. Kids running around slamming doors all night every 10 mins. Didn’t get any sleep that night and we had an important event that next day. Never staying here again.

Flies in the room. Little tiny ones that live in dirty drain pipes. Squadron of them flew out when I ran the water. Boiling wster fixed the problem. When informed the manager's response was negative indifference. Flies in halls, place is dirty, avoid at all costs.

The property was dirty. Hairballs and food crumbs on the night stand. We could not stay there. We are supposed to get a refund through Expedia and have not seen it yet.

We stayed for 3 nights, no room service period. It was a cheap hotel so shouldnt expect too much. Breakfast was basic. Pool was out of order, sink was clogged. Aged decor.

Convenient location. Looked sketchy at first. Parking lot is in need of some work

Pool was greener than the yard... according to desk clerk happened quickly... leads me to believe they are not maintaining PH levels correctly...so paid for hotel with pool.. but alas...no pool...should warn bookers of issues..