Staff members were pleasant and very helpful, air conditioning was broken they assisted in moving our room which was a relief from the heat after a 15 hour plane flight. Stayed at hotel for 3 nights prior to our cruise departure. Hotel is well located to main attraction sites in Barcelona, with plenty of resturants close to hotel.

All okay but not great. Good location. Breakfast not included

Staff were excellent. Have stayed at this hotel before and some of the reasons for staying here is the location and the breakfast to start the day. The breakfast this time was disappointing, the bacon was well undercooked and was covered in fat the eggs also covered in fat, the toaster took ages to toast bread. Fruit and pastry selection was good.

They put us in the second part of the hotel, which I assume is a lot worse than the main part.

Terrible rooms for single travellers Worst experience ever in Barcelona

I spent 2 nights end of May with 2 other family members. Pros: next to metro line so very convenient to visit the city. Multiple restaurants and convenience store close by. One staff lady (name started with San) was very nice and helpful. The rest of staff I would rate very poor performance. Cons: 1- on a busy street so very noisy. Bars, casino, show room. 2- seemed close to cruise port but a 15 min drive took in reality one hour bcos of traffic (hotel to port). 3- my biggest peeve was non-functioning AC. In a heat wave, it was unbearable. I complained right after I arrived and they told me it was on its way to get fixed. I tolerates the first night. The next day, it still wasnt fixed. The front desk man said they couldn't do anything about it and no compensation was offered, just refund. Then I spoke to the very nice lady who tried to help in her way. She offered a standing fan and switch room to larger suite. It was hot but at least it had a balcony where I could leave the door open for the night. 4- the corners of showers had black mold. If it wasn't for the nice lady, I would have given this hotel a zero rating. However, there are some good staff who made up for the bad experience.

Staff not friendly

The hotel in a really good location which is useful, but the terrible air conditioning makes it hard to sleep.

Although room was generally clean, various maintenance needed in the hotel, and be warned - clever photography for the rooms. No natural daylight in some rooms within building 2 (yes there is a second building connected via a car park which is so strange). Location great, staff helpful, but honesty a pretty disappointing overall hotel with lack of basic things - toiletries (empty) and single pillows. Basics you shouldn’t have to ask for.

We stayed for one night to go on our Cruise. Perfect location. Would stay again.

Cette hôtel a besoin beaucoup d’amour La configuration de la chambre et la salle de bain reste à être discuté Le télévision date des années 2000 devrait être renouvelé

Bike access was an excellent perk. The front staff had great manners and helped when needed.

The hotel was okay… good location, nice staff. When we got to our room, it seemed okay the biggest problem was the fact the bedsheet didn’t even fit the bed. Half the time I would wake up on a bare mattress and constantly fix it. No one wants to sleep on a hotels bare mattress… there was also no actual blanket. All we had was 3 sheets so we were freezing. Overall, it was alright nothing special biggest problem was the bedding which I feel is an important part due to hygiene and cleanliness.

The staff is extremely helpful. The rooms are very clean and the hotel is conveniently located in the heart of town. Very easy to get around on foot.

Room was fine at glance, average for what you pay for We soon then realised they didn’t fill up the bottles with shower gel in the shower Our window was broken so you can hear the outside noice on the street a lot since ambulance come by every so often aswell check in and check out was smooth however They cleaned our room every day - however on our last day they came in at like 9:30am which we found strange! as check out was at 11am

The hotel is filthy and rundown. The beds are hard as rocks. The extra blankets are awful looking and I wouldn’t use them for my dog. . The shower was disgustingly and the water went from ice cold to scalding hot. I was burnt each morning several times. When I brought this up two times to the desk clerk , they made excuses and didn’t care. I would never recommend this hotel.

Good location, close to everything.

Good location for Apolo Theatre

all good no problem

Cons: The shower was a bit tricky to figure out, the heater only blew cold air and overall the room could use some updating. Pros: Location, Location, Location- we walked to most of the must see locations! Laundromat just 109 yards away. Great restaurants and bars all within walking distance!