Considering the hotel pricing, the overall quality met expectations. That said, the experience could have been improved if the blankets and pillow covers had been freshly washed before the room was handed over to the guest. One noticeable concern, especially when compared with similar hotels visited in the past, was the lack of a welcoming attitude at the reception. While there was no disrespect, the visible dissatisfaction and limited warmth in their expressions left a less positive first impression. A stronger focus on hospitality and guest engagement at the front desk would greatly enhance the overall customer experience.

Good staff, comfortable bed but sheets were short,poor water pressure. Lots of noise during night and early morning. Hallway was very cold.

Was not told or given warning or even checked in on for noise complaint . Got the police called and they were given permission to enter both rooms I had reserved . The complaint came from the next door room which was unbelievably louder than us . We had an issue with a guest and we asked them to leave , that is literally what happened and i had cops called on me … will never book again

Clean room and great amenities

Room was clean, staff were polite and pleasant. Breakfast okay for the price.

Clean room and bathroom. Pleasant staff.

Having a nightlight in the bathroom is a nice touch. It would be nice to have skin moisturizer, but not a deal breaker. Fridge and microwave are good too.

Overall very good. Lock on bathroom was broken and shower water pressure was quite low. Everything else was very good value for money

Clean room and friendly staff

The staff are very nice and they make sure everything his confortable

Nice staff! and nice rooms

The breakfast was great was a hot breakfast amd staff very friendly.and rooms clean

Staff support and direction during check in was poor at its best. Unfriendly, unwelcoming staff member looked inconvenienced Checkout was a little better

Great-

The whole hotel could do with upgrades Stairways were dirty and dingy with needed repairs and painting. I had also stayed for a week and was expecting complimentary breakfast which I had on weekdays at six to be kinda yelled at bye the host filling up the trays that breakfast is not open till 7:00…..

Great place to stay

Clean room

We had to leave the hotel at 11pm due to the hotel booking a girls hockey tournament. They were using the hallway for a playground. The coaches/ Adults thought this was normal behavior at 10:30pm. They called security on myself for complaining that they were too loud.

Le.lit confortable mais il.y avait un odeur du lait cailler dans la chambre 226 La 2e nuit on a eu la.cabre 131 pour avoir le.droit d'ouvrir lporte commune de la chambre 133 mais on a pas pu, il nont pas reussi a ouvrir la.portw commu e

Staff were nice and friendly, Location and room type was not par with the expensive price compared to other Hotels.