Overall Ratings & Reviews Comfort Inn Ottawa East

Sliding door to parking lot lock was broken making it impossible to leave anything valuable in room. Room smelled like second-hand smoke. Bed was comfortable.

Nice place and comfy beds I like the waffle with maple syrup

Convenient location, friendly staff. The photographer deserves an award; the place is considerably smaller and less attractive than ads would indicate. The building is oddly located and is in the back forty, at the end of an industrial road. Efforts were made for cleanliness, but the age really shows everywhere. The room itself was clean but felt like a thin lipstick over worn fixtures. Mattresses squeaked. On the plus side: very convenient luggage loading/unloading, via your own patio door to the parking lot.

Always reliable, super clean and comfortable.

Quiet, closed to mall.

Weearrived early Sunday morning tired after travelling all day. The Receptionist was extremely helpful and directed us to a restaurant open 24 hours on Saturday that was in walking distance. GREAT!

Safety concern large water pool on floor in entrance way, not addressed the entire time of my stay.

Close to highway, so, convenient. Comfortable beds. Good breakfast. Friendly cleaning staff. No French at reception. No smile at reception. No smile at breakfast but good breakfast.

Our stay at Comfort Inn was lovely.

A bit dated but staff was very friendly and bed was comfortable.

Clean..friendly staff Good Breakfast

Decent but awkward to access and the hotel hallways were crazy hot

Hotel felt and looked a little worn down but otherwise a comfortable stay. Breakfast was very good. Hot and cold items. Room was very clean but a little dated. Bed super comfy and lots of pillows.

I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.

Just slow/unorganized check in. 30 mins approx to check in

Good property

Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay

Good

The place is so ideal for our trip, and for out kitty pet. The room was clean, and the staff are so friendly. This was our second stay. And we definitely are coming back for our next trip. Thank you.

Convenient for location to where we had to go. A Lone Star pub within walking distance with great service.