Overall Ratings & Reviews Rodeway Inn San Jose HWY-101 Tully Rd Exit

It’s was a good stay, check in got my key, easy to find my room. Good clean room and got a good view outside of the window. I’ll come back again.

The building needs renovation, security lock looks like I can rip it off the wll with one finger. Almost all the lights in the room dont work. blow dryer did not work and it looks about 20 years old, was white, now yellowish. the light switch cover in the bathroom was missing , good thing it was a pust button one. House keeping did not remove the trash from the room, after we placed them all together so it will be easier for them.

I loved the room as a whole, the continental breakfast is outstanding. The juice comes out so cold, my favorite thing. I highly recommend.

I will never stay here again the sheets were dirty it smelt like cigarettes and the price was to expensive for suck a awful room

When I got there the room look OK. I woke up in the morning was getting dressed for work and poked my toe with something sharp started bleeding immediately. I looked down and it was a dirty needle I went downstairs to the front desk and told them I need a refund and contacted my lawyer. They said their manager wasn’t there and couldn’t give me one.

Room needed lots of things to be fixed

This hotel is trash. They gave me a room that was filled with mold, blood stained beds, shower head broken, walls dirty like someone played in mud. Room next door had smokers and its was a supposed non smoking room. Room was filled with cognate smoke. I asked to be moved they put up a fight with me. Tried to make me move up stairs mins you I’m in a wheel chair half time. No elevators. They do not accommodate. A male tried to bust down my door for two nights in a row. Office did absolutely nothing about it. They are rude. I have videos and and proof of the lady working front desk becoming very aggressive and rude. Do not recommend you take your family or kids to this place.

The shower was hotrible amd it did not get as hot as we would habe liked. The walls were thin and someone was bumping music all night in the next room. The toilet had low pressure and it almost didnt flush. When it came to breakfast. The orange juice lokked brown and the waffle maker went out mid way so the waffle didnt cook all the way. It was not the best experience at all.

Customer service so bad in

Quiet and safe

Excellent customer service

receptionist is not nice, we need to wait outside and wait for her just to come inside the office and the room has a strong smell.

We couldn’t get tv to work, called office no one helped. The bathroom sink was plugged and slow draining. The room was just disgusting! I can’t believe Orbitz represents this place on website. I will think twice about ever booking with orbitz again.

This room should have NEVER-EVER been put into rotation. Pubic hair on walls of the shower, filthy bathtub, broken window/shutter hardware, no TV service, chewed/discarded chewing gum pushed into an ac vent, marijuana odor coming into the room from another unit, peeling plastic coating on refrigerator never removed. I would rather sleep in a porta potty than this dump. And yes we have pictures and yes the front desk came and inspected the room. Contacted Expedia immediately via text ( they were the entity I paid) they stated front desk would issue the refund, the attendant stated she did, we left immediately and found another room. It was still charged to my CC and yet to be refunded as of now. Expedia issued a 25 $ courtesy credit not related to the room charge/price ( thank you) for future use. Shame on you Rodeway Inn San Jose and shame on you Expedia for even allowing this business on your site. Everyone get your act together. We won’t stop until were issued a 100 percent refund to my CC.

Musky, scared to leave anything in the car or hotel. Woke up for every noise because of how sketchy the place felt. Customer Service? What Customer Service? they are rude, one word answers. I literally said i am here to check out he said "ok" and 3 sec later says "um hello can i help you" i was like I'm checking out he says "ok bye"... happy to leave to be honest.

First, there was no glass turntable in the microwave in the room, so I checked with the front desk and was told that there was no one in charge and they could not provide one until tomorrow morning. We were only staying one night. We were allowed to use the microwave in the breakfast area to eat the food we had bought outside and were going to eat in our room, and we had to carry it upstairs to our room. This was very tedious, inefficient, and disappointing. Also, there was no hanger in the room, no wick to put toilet paper in the toilet, and the leg of the ironing board was broken, making us wonder why such a room with so many deficiencies existed. It was our bad luck to be shown such a room.... Of course, the next time we stay in San Jose, we will never choose this place.

Fair pricing

Horrible area rooms were dirty I ended up getting a refund and staying somewhere else.

It was really noisy and not clean at all. Bugs were in the room and bathroom. It was really terrible.

i did not like anything this property is very dirty and not safe. the room was in very bad condition and the shower does not work and the lights did not work neither.