Overall Ratings & Reviews Red Roof Inn & Suites Albany, GA

Good place

I can’t

Let me start by saying this was a last minute decision. For the price i paid i was not expecting a 5 star resort. HOWEVER, i wasn't expecting this either. The hotel DEFINITELY needs some updating. Again, i wasnt expecting 5 star. The bathroom needs some updating, the towels are paper thin and the perfect size for 13 yr old. There was rust around the shower drain as well as the fan in the bathroom. Housekeeping probably needs to be trained because the mirror in the bathroom was horrible, it looked like a 2 yr old cleaned it. The comforter on one of the beds had VISIBLE blood stains ( like the last person in the room fresh bllod stains). The room did have a mini fridge but the freezer part was frozen like it needs to be defrosted. The walls in the room are paper thin. I walked to the front desk and could clearly hear everything in every room as i walked by. The tv in the front lobby was so loud and played all night. Now on to this "BREAKFAST" They say is included. It LITERALLY is a waffle maker, half used ceral ( no it was not refilled. I went around 5 am to grab a cup of coffee. Came back at 8ish and the ceral looked the same) &, bananas. Oh and coffee. They have an entire area that lools like it could be a good space for a nice breakfast but they use it for storage. There isnt any oatmeal,grits, yogurt, bagel or anything that even the resembles a continental breakfast. So if you are thinking you will eat breakfast here, you better doordash it .

Not a good breakfast variety and the service was not met for my disabled mother even though was told on the phone they would help her with extra things if needed but they never did. Plus found a roach in our room

The tube was cracked no smoke detector in the room and only stayed 1 night and didn't get a refund

EVERYTHING OK!!

Staff was friendly. The rooms and bathrooms are outdated and shared. The window curtains do not cover the whole window, so the lights outside the window shine through the whole night into the room. Bathrooms had mold in the corner around the whole shower. The walls and window were so thin, you can hear everyone the whole night. Very noisy. Said “breakfast included”, breakfast was only cereal. Not even fruit or bread or anything. Very disappointing stay, definitely spend a little more money on a quality hotel if you want quiet, peace and good breakfast.

I rate it a 4/10, breakfast need to better

The staff check in process was seamless and pleasant. However, walking to room noticed carpets needed vacuuming badly. Upon entering the room it smelled like urine or dirty mop. There was mold on the shower walls and corners were dirty. Dirt under the sheets as if someone put their dirty foot under the covers and linens weren’t changed. Dingy white towels. Dirt in and on window jam like never cleaned. Thick dust on lamps. Will NOT stay again!

Nice and clean

Bed was clean and comfortable and air conditioner was quiet. Bathroom was missing a towel bar, hair drier was hanging off the wall. No phone to ask for another pillow, there were three on a king bed. We could hear neighbors. One banging on the door to wake someone up at 10:30 in the evening. Registration was easy and desk clerk polite. Breakfast was small.

I never showed up and checked in because of sickness and death in the family. Check with property and find out that I never checked in any thing that can be done because of this unique situation on the room payment would be greatly appreciated.

Great

The beds were clean but the hotel cancelled our reservation because we got in late. So we got charged the the no show fee and still had to pay for another room.

This red roof inn had roaches in the first room rented then moved to a second room which also had roaches. Refused refund. Night shift manager has low energy and not concerned about residents need. I asked her for a desk chair for my room and stated we didnt have any extra chairs but day manager is helpful and energetic. Professional and seems to like her job.very pleasant The only reason

The property was ok a little outdated. Location was not bad Dollar General was right across the way which was good not far from restaurants if you have a car literally 7min drive. Tweet was a great help with directing me to restaurant called King Claw. But felt safe.

I saw two roaches in the room .. And one of the person in charge of the night shift is very rude the breakfast is the simplest not even a complimentary bread I would never go back to that hotel

Loud conversations in hallway, night desk supervisor was banging on a gest door down the hall asking them to open the door..

This was one of the worst Red Roof hotels I've ever stayed in. I had to move during my stay because the water in the sink was draining very slowly and the jetted tub did not work. The front desk staff was unfriendly. I would never stay at this property again.

Excellent customer service. Clean rooms and property. I definitely will book again.