Overall Ratings & Reviews Sonesta Simply Suites Houston – NASA Clear Lake

Houskeeping must improve, too hood for me

Stay wasn’t too bad until the elevator stop working. Staff was nice to help move my items to the first floor due to health condition. Second room was not clean but third room was good.

Easy check-in process. Room was clean and hotel was quiet. Check-out could've been smoother but the owner resolved the issue. Great value! I recommend it.

The Sonesta Simply Suites was a good value. Though it's undergoing some uphrades, the facility is still in very good condition.

We came there for a robotics competition. This hotel just located across the street from the competition venue, and there are some restaurants around. It’s pretty convenient!

Very Quiet and Nice Staff

Friendly staff, dirty room

Great as advertised

The property was well maintained, clean and quiet. The best part was the staff. Everyone was super friendly, helpful and accommodating. I will stay here again!

Clean new, spacious and friendly staff

It was a great stay, the elevator was down, but the staff was super accommodating about that. Overall it's a great hotel especially for the price.

Quiet

Everything

I loved how clean the property was and smelled great! It was super quiet! Only downside was the bed

Upon check-in we noticed the toilet didnt flush and notified the front desk. He checked it and assured no additional problems but we had problems flushing it all night. When we asked to be moved to another room they had the mateinance man fix it. The refrigerator also made a loud grinding noise the whole stay every hour or so which made sleeping through the night hopeless. What was supposed to be a relaxing weekend visiting family was anything but.

Not very good for people with disabilities.

Customer service was great hotel was was very clean and nice would recommend

Customer service A++, and they always good to me.

Loved everything about it , very easy check in, very convenient location and friendly staff. Only Thing that went wrong was our fridge was not cooling, but other than that everything was great!

Very nice place to stay lovely staff