Overall Ratings & Reviews Quality Inn & Suites

Side door was locked, so could only go in the front door. Lights didn't work in the main room or bathroom. Pillows were nice. Breakfast was horrible--juice watered down at 7am opening, biscuits and gravy were inedible. We brought donuts, ants COVERED them. WE WERE ON THE THIRD FLOOR!!!!!! That's a serious ant infestation. Staff didn't care about that when brought to their attention. Bathroom door wouldn't close. Staff fell asleep on couch. Pretty unsafe.

Great place, quiet place great staff.

Very nice place..well takin care of.

My 18 year old grandaughter found 4 bats in her apartment. It was late at night and i live in another town. I got on the hotels.com app and imeadiatly searched for hotels. I called the hotels directly to confirm that she would not have to show my credit card and could check in at 18. After a couple of no we cant do that. I called quality inn. The front dest attendant assured me they would allow her to check in but would need credit card on file. I told her i could book it and drive 30 min to show my credit card. She said no need book thru the app and i will wait for you to come back to the phone and will get your card info over the phone. What a lifesaver. My grandaughter was in her room 15 min after i got off the phone. And everyone was able to get some sleep and not worry about bats. Thank you so much Quality Inn. You definatly will be our first choice when traveling and our top recomendation.

The beds were so uncomfortable..... most of the staff was so friendly..... the check in and out gals were very kind. There was a gal in the breakfast area who was not very friendly. Other than that a good experience. Breakfast was good

Clean. Well kept. Kind staff.

Nice big rooms and big bathroom

Staff was very helpful and friendly.

There was no breakfast available & there was supposed to be. TV Remote was broken.

stay was good

Very nice. Clean, good breakfast. Staff were pleasant. We had a slow drain in the tub, and the toilet was rocking on the floor a bit, but we informed the desk and they said they would let maintainence know.

Lots of stains on everything from couch, chair, towels/wash clothes.

The sheets were dirty. The lobby was about 100 degrees, so uncomfortable there

Nice room good staff. breakfast was ok

Very convenient for a few hours sleep

Convenient

Everything was great! The breakfast was very good. The staff was very professional and courteous. The room was clean and very neat. On our future visits to Mt. Pleasant this will be our go to place every time! Thank you.

Very hospitable and helpful!

Half the light switches and lights worked. No tissues in holder. Bed very poorly made; just the bedspread up, covers without smoothing and pillows not touched. Horrible bed. Upon arrival, had to navigate cords and cleaning equipment down entire hall, and our door was unlocked and open. Towels extremely thin. Bed uncomfortable, it crunched when you sat on it. Will never stay at this, or probably any Quality Inn again.

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