Front desk staff super nice and very helpful. Location is fantastic. Would stay here again!

E

Los trabajadores muy amables , excelente ubicación, la habitación súper espaciosa pero el colchón y la almohada estaban muy duros , terminé con dolor de cuello

Room nicely decorated and clean, no coffee/tea facilities no complimentary water in the room which you would expect from the 5* hotel. Corner of the bath , part of the panel was broken, had a big hole. Breakfast wasn't exciting- cheap food (selection of meat and sausages), even cakes did not taste very nice . They had loud music till midnight which was ok but it would of been good to be made aware of it.

good price, close to everything, no kettle allowed

perfect

We had a lovely big room, and breakfast was lovely.. However what ruined it for us was the hotel bar was closed to residents as apparently there was a private function.. I felt this was not good enough and looked forward to relaxing in the bar/lounge area after a long day exploring Prague.. This happened both nights at our stay.. The reception staff were not helpful and one of the said the bar would be open that evening, the same again happened, it was closed... The ambassador hotel should not advertise their hotel with a bar/lounge or at least let residents know in advance it will be closed.

Goo

The hotel was charming and well-established, and our room was beautifully decorated. We were so glad we chose to stay at a traditional hotel instead of a modern one, as it really fit the atmosphere of Prague. The breakfast had a great variety of delicious dishes, too.

Only 4 parking spaces

Very nice hotel in an excellent location. Well maintained, good service and amenities.

This hotel is lovely, perfect location. All the attractions restaurants bars are all in walking distance, would definitely stay here again .

Poor and tired room with cheap and damaged old European style furniture. Bathroom did not offer a shower curtain and the floor was not cleaned of hair from previous stay. Typical mold in corners and a broken tiles on the side of the bath tub. Would not recommend.

The good: Helpful staff, decent breakfast, fantastic location The bad: Hotel condition is a bit outdated. The first two days we didn’t feel air conditioning even we were told it was centrally maximized. The last night the cold air blowed to my face all night and couldn’t be adjusted. Overall I would expect a much more comfortable stay for a 5-star hotel.

Rooms are spacious and nicely furnished. Room has a hot tub. Breakfast os good.

They did an excellent job. Friendly and helpful and great breakfast.

Absolutely beautiful hotel. Nice location, friendly staff.

Hotel has good position on Wenceslas square ,close to metro for the airport,good shopping area,close to main attractions,very good buffet breakfast,good size rooms,two lifts,a grand hotel,

We have been going to this hotel for 6 times. We love the friendliness and easy to check in. Food avaliable which us good. Buffet breakfast excellent

What an amazing experience in this hotel for my first ever solo trip. Area around the hotel is amazing and so close to many sites.