6.8
Pleasant
From 375 reviews
Cleanliness

7.0

Room Comfort

7.0

Location

8.6

Service and Facilites

7.6

Traveller Reviews JAX Airport Hotel

Number of reviews per page
20
40
Top reviews
Geneviève
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Pas de déjeuner alors que c'était affiché sur la publicité ... Décevant!!!
Sitthikorn
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great price for the condition!!!
erin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Jose
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good place close to jax
Ollie
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was very clean, the room had a bad odor to too. It wasnt nothing like the pictures that is on the on the internet. Had to go and buy more towels. It was 3 in my room they woundnt give an extra set of towels with me paying for them. Wasnt please with this hotel at all.
Katrina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was okay. Worked for what we needed it for. Just a place to sleep before going to port for our cruise. Nothing extra, nothing less. Staff was nice!
lizbeth
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall I do not recommend it. Since I paid for a double bed room and got a king size bed room. Was late so I didn't complain at the check in desk. Also noticed that I was not refunded the difference. The whole place needs upgrades and better service and suspicious people walking around the parking property when I left in the morning. The only good thing was working AC though loud and comfortable bed.
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Ashley
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room smelled horrible and it had bugs everywhere.
Luz
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was spacious and clean just a little outdated. Bed was not comfortable at all . Just stayed one night because i had a really early flight out of JAX. The surrounding area was a little sketchy specially the back of the property. Staff was not in the lobby when i had to check out at 8am. I rang the bell for 10 minutes and noone came, i had to leave a sticky note with my room key to let them know i was leaving.
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Muhammad
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is spacious and clean. The bathroom condition is not good, no bathtub. The bedsheets and pillows are too old and, for that reason, look unclean.
Pedro
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Dirty
CHERISE
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

You robbed me bc I never stayed at this hotel, I tried to get a refund and was told I had to wait 24hrs after booking, but that same time was In between the checking time
Aurienta
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean and tidy. The staff was very courteous and accommodating.
Michelle
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.
Stephanie
icon-Business with Children
Business with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our AC was not working!
Rene
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Quaint hotel .
Tonya
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Conveince
Tonya
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great place
Zachary
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good stay no c
Stephania
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I enjoyed my stay, the place was cery clean & comfy. Ms. Cony was amazing.
Number of reviews per page
20
40