Nice Big Clean room, friendly staff, good location

Good hotel, excellent location. Staff were really friendly

Elegant hotel in a quiet area is Strasbourg, with easy access to Christmas market. Very courteous staff.

Had an issue with the shower that was dealt quickly and efficiently by management.

Lovely hotel with really pleasant staff, nice breakfast and a good location with easy walking to cathedral and shops

We were there in Winter so we kept the room cool by opening the window. Breakfast had a lot of options: pancakes, scrambled eggs, meat choices, lox, yogurt. The hotel is located in an ideal place by the tram and quick walk to the Christmas Markets.

The hotel was lovely. Good location. Breakfast was great., Staff was friendly and nice. Room was pleasant.

Room were spacious and well furnished. The room was clean with daily service. The staff was friendly and helpful. Staff gave us great directions to Christmas Markets and recommendations for resturants.

Very comfortable bed and spacious room. The staff were friendly with excellent customer service. Neighbourood was quiet but lots to walk to. Would definitely stay here again.

Great location, hotel is old but kept nice and clean, excellent breakfast buffet, would stay there again

easy commute from train station to hotel by taking the "C" tram to Gallie then just 1 block away.

The hotel has a warm and welcoming feel, making it a great place for travelers. It is very clean, which adds to your comfort, and the quiet environment helps you relax. The staff is friendly and attentive, providing helpful service that improves your stay.

Great location, attentive staff, clean and comfortable all around. Will Stay here for my next business trip.

Beautiful property, clean and convenient to the center of the city.

Lovely hotel. There were three of us and we were upgraded to a junior suite. Unfortunately, the suite was on the 5th floor and the elevator only goes to the 4th floor. There were many stairs to get between the two floors. At 25 euros, we thought the breakfast was overpriced.

Friendly and helpful staff

This is NOT a four star hotel. For the price it was outrageous. It is not walkable to the train station - we had to Uber there. The hotel is not grand. Entrance is in the basement and the elevator only goes up 4 floors and we were on the the fifth floor in another building from the main hotel. They cobbled two buildings together and the elevator was in the original building. So we had to take bags up two flights - one to get to the 4th floor of the other building and one to get up to 5th floor. They did help us take the bags up. Artwork was wonderful but that doesn't make it a 4 star hotel. Son slept on the pull out couch whose mattress was so thin that he was uncomfortable all night. Our bed was fine. Bathroom was nice with the toilet in a separate room and it had two sinks in the bathroom. Breakfast was excellent and in the elegant dining room - too bad our room was nothing like this. Buffet was complete with meats, cheese, fruits etc. The staff was very nice and helpful. Location was good to the cathedral and walking around Strasbourg's attraction. No complaints with location. But this is not a 4 star hotel although it looks like it from the outside.

Perfect location excellent breakfast buffet excellent maintenance

Excellent hotel. Courteous, helpful staff, hotel clean & well appointed. A fine stay. Highly recommend.

Beautiful, elegant room. Short distance to the city center. Helpful staff.