Key cards faulty Booked at 12:30 am DD when returned at 7;30 room had been given to somebody else. Desk staff very good but had to go to a different room. I am handicapped but was able to get a ground-level room

Run down area outside and shower was awful. Not the cleanest bathroom either. Beds were comfortable though and Jarald at the front desk was great.

we need pay for parking Terrible I would ask refund

Nice and clean property, parking for an additional fee. Staff were helpful.

Good location

Vasam was very thorough, friendly and extremely helpful. I had a couple of challenges which were addressed easily and swiftly. Her attentiveness and excellent customer service skill should be recognized. Thank you.

right next to hwy short drive into town. Just not happy about paid parking? Huge open parking lot for essentially a motel? Room was great. No proper elevator not great for mobility issues.

Good stay for one night. Close to the GO

Everything was in order, but the bathroom needs a bit of maintenance.

Easy parking, first floor rooms have in room access to outside so good if you’re bringing a pet. Staff are amazing and so helpful. Had an issue with the room and they were more than happy to switch our room and even had the manager come speak to us personally and apologize. He brought us a bag of goodies.

The room seemed a little outdated but it was ok for the night

The room was extremely dated. The staff were very kind but the room also wasn’t clean.

A good option conveniently located at a good price. The pool is located in a different building - having to walk outside after a swim is unpleasant. But it's a decent gym and pool.

always out first choice to stay here while in Kingston.

The hotel was perfect for our overnight in Kingston. Noisy in the early to mid evening but all quiet by 10:39. Rooms utilitarian but comforatable and worth the money spent to stay.

The room was okay. For the price it’s not what i thought it would be. The pictures are similar but its more like a MOTEL then a Hotel. The lobby is modern and very beautiful. I slept like a baby very comfortable. The motel could be better.

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Property was clean and had everything you need.

Hotel dated , recieved a coupon for breakfast and when asked where we get breakfast upon arrival we were told there is no breakfast provided only at the restaurant. Extremely noisy , children running up and down halls til 2 am, staff need to monitor for safety and security , children playing in the halls . Did not get.much sleep due to lack of other customers respect . Would not recommend

Hallway is a bomb bunker. Long loud tight Washroom in a closet . Awful