Traveller Reviews Spark by Hilton Matteson Chicago I 57
Number of reviews per page
20
20
40
40
Top reviews
Gaynell
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Service was good and breakfast had a nice section.
Verified traveler
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The stay was average. Nothing special or out of the ordinary. The receptionist and management can use some training in customer service. Both were rude and unaccommodating. Customer service goes a long way. Because of the unprofessional service, I cannot recommend this hotel to anyone.
Dionne
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
I truly enjoyed my stay. My room was missing the shower curtain but they quickly replaced it without a problem. The continental breakfast was excellent with plenty of choices.
Donna
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Everywhere in the bathroom was hair. The tub wasn't cleaned . I left at 8 am for a meeting and I saw no housecleaning person. I won't be back
Tammy
Business Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Cost was good for what we needed. Few issues sink leaked when water was on. TV remote didn't work, got another one that didn't work.
Beds are ok.
It seems to be an older building, but kept up ok.
Anthony
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Stayed one night was exactly what was needed for a good nights sleep.
Anthony
Business and Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Stayed 2 nights had no issues. Nice place for a short stay and you won’t break the bank. Staff was friendly.
Jared
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great
Beverly
Friends and Family
2.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Not so good. Always a problem with room. No security. Moved 3 times with in my stay i have photos. This app wornt let me add them.
Nchristian
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
My bathroom had mold in it and when I reported to the front desk about it he told me he was going to check and never came there where stains on my lamp and I told the front desk people like 3 different times about everything and nothing happened
Dujuan
Business and Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Bed was comfy that's the only thing that was ok... everything else was not up to par Walls had spots in the restroom and room itself looks like mold. Curtains were dirty cigarette holes also on chair. People making noise throughout the night
Derrick
Business and Leisure
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
No daily housekeeping
Verified traveler
Business
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Room was nasty
Deanna
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
I appreciated being able to chrck in early and because it was empty the cashier didnt charge for an early check in. The property around the hotel is very nice.
I dont appreciate the fact thst they hold 100.00 and it has been a week since I checked out out and they havent releasex the 100.00 hold on my card.
Darcell
Business and Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I didn’t like the noise level in the hallways
Cindy
4.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The breakfast was horrible. I couldn’t eat it
Adrian
Business and Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very clean,very quiet,kinda feels like sleeping at home.
William
Business and Leisure Family
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
There was nothing I liked about this place. I checked out immediately and want my refund immediately
Byron
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Nice
Demonte
2.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
I was actually requesting for a refund immediately I’ve contacted Expedia but they couldn’t get in touch with the hotel My entire day has been awful because of this