Extended Stay America Suites Mobile Spring Hill

Explore Extended Stay America Suites Mobile Spring Hill
6.8
Pleasant
From 840 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

7.8

Service and Facilites

7.4

Traveller Reviews Extended Stay America Suites Mobile Spring Hill

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed here for a couple of days for work the staff made me feel like I was family enjoyed the stay and will be back
Jonathan
icon-Business Family
Business Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our room was fine and the location was good. Not expecting the Ritz, but we got a good deal.
Elemuel Keith
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Not a bible in the room
Christine
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Upgrade the bathroom
Curtis
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great spot
Enrique
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very good hotel would definitely recommend to others very clean very friendly very reliable
Regina
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean towels and clean bedding
Jonathan
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel is nice, and the staff is very friendly. The room was good, and the bed was comfortable.
Eva
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel is clean and comfortable. The staff was nice. The elevator was a little scary though.
Breanna
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Checking in was a little confusing because the entrance wasn't as noticeable. Desk people were nice. The room was fine. Didn't use the stove. The grass was a little dangerous for the dogs, some areas had broken glass and rusting metal. There were some ditches as well. The grassy areas in the back towards the other hotel felt safer for walks.
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DesNique
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I enjoyed my stay at Extended Stay America Suites. The staff were pleasant and welcoming. The room was clean and the bed slept great. The price was definitely right. The quality of cleanliness was above and beyond. Thank you Extended Stay America Suites, I definitely recommend.
Shannon
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a random man trying to enter our hotel room an hour before checkout. He didn’t knock to come in, used a key. Luckily we had the latch locked and he could only open the door just only a few inches but when we said something he slammed the door and ran away. When i told the girl at the front desk about it at checkout, she was rude and had the worst attitude. WILL NOT RECOMMEND!!!!!!!
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Bruce
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Staff is excellent! If you don’t understand their policies and services offered vs. what services are not offered, you will be disappointed with your stay here. Not your typical hotel. It is intended for extended stays. So your room is not cleaned daily. Dishes, pots, pans, and utensils are free. But you have to get them from the office. Staff was great and the location is convenient to everything. Price is about right for what you get. Will stay there again.
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Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great value, friendly staff.
Charletta D
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great customer service
Angel
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Agent was very efficient and professional being the lobby was packed with check in's! Was able to get me in and my room was truly nice and comfortable!
Charletta D
icon-Business Family
Business Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great Customer Service
Delores
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Due to the incompitence of staff we were given keys to a room with someone already.in it!!! Our dogs were. attacked by loose 2 Pitbulls
Eric
icon-Business
Business
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

I got ripped off by Extended Stay America and Hotels.Com said there was nothing they could do. When I arrived at the hotel, no one was at the front desk for over thirty minutes. I called the 1-800 number, but Extended Stay still could not locate any human to come to the front desk and check me in. I had to book another hotel because I couldn't get checked in! Extended Stay refused to honor my cancellation request. Hotels.COm LIED to me saying thy would handle it, but they emailed a few days later to say "Too bad, so sad." Now I am filing a dispute to the charge with my credit card. I will NEVER use Extended Stay America or Hotels.Com again.
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Number of reviews per page
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