Everything was very nice I enjoyed my stay a lot & will come back again

Expensive, not the best location for solo travelers

Stayed in a double room - 2 adults and 2 kids. Room was clean, lots of storage space and beds were really comfortable. Kids enjoyed the butter chicken pizza and buffet breakfast was amazing.

Room was large and very clean. Bed was comfortable. Staff were friendly and professional and used WhatsApp to frequently communicate with us. Within 7 min of cruise port and right beside Kingsmead stadium. Would recommend.

Yes

Older hotel with a green pool... But staff were very helpful

Excellent accommodations and superb customer service.

I booked Hilton Durban after seeing it listed among the top hotels in the city, and it definitely lives up to its reputation, especially if you’re in town for business or attending a convention. The hotel offers a long list of amenities, including an impressive unlimited breakfast and dinner for around R150, a spa, salon services for nails and hair, a pool, and room service available until 10pm. Convenience is truly at your fingertips. My room was spacious, clean, and well-designed, with a firm and comfortable bed that made winding down easy. The WiFi could be stronger, but it was stable enough for general browsing and work. One thing to note is the location. While it’s ideal for conferences and business stays, the surrounding area isn’t very walkable and there isn’t much to do nearby if you’re hoping to explore on foot. That said, the staff were exceptional—warm, welcoming, and full of suggestions for things to do and places to visit around Durban. Overall, I’d recommend Hilton Durban for business travelers or anyone attending an event in the area. For leisure travelers looking for restaurants, nightlife, or a more scenic setting right outside the door, you may need to Uber around, but the comfort and service here make the stay worthwhile.

Room

Room

Only stayed one night. Great hotel with friendly staff

Lovely, comfortable and good location

At my job I teach customer service …. Able was above and beyond even what I teach .. I learned from him what great customer service was !!! thank you Able for everything you did

Travelled with our team of cyclists and had a fabulous time. Great hospitality.

Good location, nice and professional staff

Recently reopened, it’s very clean and in good shape. Great location for my needs and beautiful, quiet, comfortable room. What shows that it’s been closed for a period of time are the level and quality of service. Restaurant and housekeeping staff are very friendly and earnest although apparently inexperienced. There’s not the same welcoming vibe by the guys at the door and concierge desk that was renowned in years past. Check in was not great as my room wasn’t ready until well after 3pm and then there was some confusion. The food is not up to the standard it was at before it closed and the selection and availability of restaurant hours is reduced. They are clearly trying to get up to speed and we’ll likely give them another go next year.

Wow, just the best , super friendly , and super hotel 24 hour room service was excellent Abou and Cinque and Busie names that I remember were exceptionally kind and attentive ( my apologies if I didn’t spell names correctly ) but everybody was great. I will be back next year same time again and will look forward to stay here again.Thanks Hilton Durban!

Wifi was terrible, bathrooms in need of updating, room service as very average. The hotel felt as thought it wasn't 100% operational.

Nice place

Hotel was excellent, staff were very friendly and helpful, parking and hotel felt very secure, great breakfast. Downside was room location, there was very loud music from cultural events playing from the exhibition centre each of the 3 nights, very disappointing as we have a child land we all had problems sleeping before the curfew