This hotel is located in a great neighborhood. The staff is very helpful and always available. Breakfast is great ! The pool area is very relaxing and clean.

AMAZING experience. The gentleman who checked us in made our entire night after a rough day. Some of the best customer experience I’ve ever had. Such a cute little hotel too!

excellent hotel and location

Eager to please ... reqyested to change room due tonoisy air conditionning and given 3 options. Staff always friendly and easy to talk to Good breakfast but a few additional options would be appreciated (alt to scranbled eggs)

Yes

Everything was great at this hotel room staff were great

Great location! Superb staff! Great breakfast variety! Safe, walkable area! Ultra clean!

The hotel is designed quite poorly and its rooms need updating. The beds are old and sink in the middle. The pillows tired. Toilet blocked, non-smoking room had been smoked in with all materials smelling of it. Some staff didn’t really care maybe because nothing could be done about it or maybe because they didn’t want to do anything about it.

Very quaint hotel, though the rooms need a tad update and tlc (tender loving care). The lobby and surrounding very neat, but then the rooms need update

The breakfast was ok, the neighborhood was safe, and the WIFI worked well

The staff was superb and it was nice to be able to try to talk with them in Spanish but have the flexibility to respond in English. I was sufficiently accommodated however I would not consider the amenities to be four star service. There was no iron or tea/coffee in my room. A small gripe for an overall good experience. Breakfast options were great and there is a bike rental near the entrance. I'd recommend this hotel to anyone who is looking for a quiet place that's just a 10 minute bike ride to the action!

Beautiiful and cozy hotel with lovely rooms, great check in and check out experience, conveniently located, quiet neighbourhood, waking distance from lots of amenities.

1

Estuvo bien

I’m thinking that maybe because we booked through Expedia we got a room on the 5th floor. The elevator only goes to 4th. The stairwell was gross. Dirty dishes on the landings between 4th and 5th floor. Mold in the bathroom shower. But truly the people were so wonderful to us who work there! It made it worth every minute!

Perfect for our stay. Comfortable and in a nice quiet neighborhood.

Enjoyed the stay in the hotel. Very good location.

Pretty good

The area is very residential but not far from restaurants.The hotel is nice, but we stayed in a very small room. Pool is outside and not heated. Breakfast buffet ok. Perfect for our one night stay in Providencia.

We arrived quite early and they were able to accommodate us into our room. We ate several times here, breakfast lunch and a dinner which was quite nice. Breakfast was filling and dinner was as well. The room was high up and quite warm for March. We had the a/c going full blast - very thankful for that. The bathroom was sadly not clean when we arrived. The shower and floors in particular. Other than that we thought the location was great to walk about Providencia and catch any train or uber. The little cafe outside was wonderful reminding us of a Parisian cafe we used to stop at a few years ago.