No pool, no elevator, EV station would not work and no help from the front desk on how to get it to work. When we learned that there were no elevators we asked for a ground floor room since we both have mobility issues and were told we would have to pay an extra fee for a ground floor. Since we were only staying the one night we had to deal with the stairs. When we got to our room the door would not close properly. The bed was hard as rock and had a horrible sleep. Unable to download the app after trying with two different phones multiple times and the number that it said to call was not in service so we had to go elsewhere to charge our car. The restaurant was excellent which was the only saving grace.
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Shauna
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Had a wonderful stay! Lady at front desk especially nice thx!
Nick
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very friendly staff!
Amy
with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean!
Donna
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent room!
Marlena
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff
Tyler
with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel was very clean and met our needs
Julianna
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was the best!
Christina
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful renovations.
Janice L
with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Easy parking and check in
Shannon
Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Rooms were small but very clean. Staff was extremely friendly and helpful. Lots of parking and restaurant on site was great for breakfast. Delicious Italian restaurant within walking distance of hotel.
din
with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Easy parking.
Laura
with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was good for the price. Looked clean and staff were helpful
Wendy
with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Parking was easy, staff was friendly. Beds are comfortable though I found the room cold. Attached restaurant was reasonably priced with an extensive menu, friendly staff and good food.
Sherry
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This has a very convenient location, close to shopping, QEW, restaurant on premises. Rooms were clean, beds very comfortable with very soft sheets. Staff were friendly and welcoming.
This is our second time staying here for the location.
Belinda
with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean quiet room. Attached restaurant is very good and the staff were pleasant and efficient.
Michelle
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Very frendly staff. Clean. always parking available and short drive to local stores. Will go there again!