Breakfast was really poor had to go to the counter to order, asked for coffee and it never came. Hotel is a mess, temporary air conditioning units and fans all over the place in the foyer. I would not be returning

Lobby is full of industrial fans - air conditioning is out. Very loud not comfortable to be in lounge or lobby area

Was very nice. The staff were very welcoming. Could get coffee or food at the restaurant. Beds were comfortable. Pillows were comfortable. Really enjoyed my stay

The property is undergoing renovations. The room had an old toilet that clearly needs to be replaced. The grounds need improvement.

Easy parking, close to room. Great restaurant and service.

Easy parking, close to room. Great restaurant. Great Service.

Initial check-in was good, but they ask for a credit card for a $20 incidental fee. The room appeared clean and the bed was soft, but the bathroom door squeaked loudly when ever you opened it. The shower water was hot and there was nice lighting throughout the room. The gate gojng in and out of the gated parking was nice and easy to use. After checking out I received a statement with an $8.00 charge for daily parking and a $.78 restaurant fee. When i booked through hotels com it stated that parking would be free. I didnt use the restaurant so I dont know why i was charged a fee.

Free shuttle to airport. Good for making connections at MEM. Elevator to second floor is a fat walk from lobby, so if you have mobility issues or lots of luggage, be mindful.

We were visiting from Houston,Tx for My son's AAU Basketball tournament, and I must say had a pleasant stay every associate was very polite and attentive special thanks to Demarie, Dominique, Jackie and Janice, they went above and beyond to make us comfortable and enjoy our state in Memphis will definitely visit again if ever in Memphis.

A good stay

Staff was amazing however the property needs serious maintenance; our room smell weird, I don’t know if someone had previously spilled a beer in the carpet or urine, we requested to change rooms we were told they were fully book. The doors for the rooms stay open you need to pay attention that it is close, you can see water damage in our room that has been quickly fixed. Watch out for your vehicle when they are cutting grass, the yard maintenance company was blowing debris all over, in top of cars they did not care about anyone’s property they just wanted to finish their job. I will definitely will not go back

Lobby had no A/C broken! The had heavy smell of mildew and thru out the halls. No place to eat around the area of the hotel.

Very good and shuttle service was great .

When in the airport area in Memphis this is the only place that is proper. It is for more business execs and is kid friendly

Liked clean comfortable room and convenient location to airport

The majority of the staff were rude and acted like guests were just an inconvenience as it took them away from their cell phones. Air conditioning was broken in lobby.

Run down

Property was okay, no frills, average. They had shuttle service which was great, staff was excellent-Tamika was EXCELLENT!!! She worked hard to get me situated at midnight after cancelled flight when locks didn’t work and smelly room. On duty security guard walked down with me to check locks. Room was clean- on first floor and rooms had sliding glass doors- felt a little unsafe but area was gated. I would recommend the hotel.

The hotel itself was good, but the area was terrible. The hotel has gates around the whole property for safety. Didn't feel very safe outside of the hotel.

Didn’t like the charges to park on the lot daily but overall the stay was good