The staff was super friendly. I appreciated that every time I had a need, they were helpful and kind about it. The down falls were that breakfast was over at 9:00 am (even on a weekend), the beds were terribly hard, and the vent in the bathroom did not work so it would get super steamy. The room we stayed in accommodated 5 people (we were a party of 4) and there were only towels for 3 people in the room. It was an easy fix by asking going down to the front desk, but it should be ready for four or five people. The location is great in Cedar City. There are plenty of dining options and close to the freeway and Cedar Mountain.