Restaurant service very slow

The breakfast items were fresh and delicious with various local fruit options. The breakfast staff was amazing and very attentive…the same is true about housekeeping. The hotel is attached to a grocery store and a mall. The hotel is just a few steps away from the Santa Fe Mall (which is huge and equipped with a Bowling alley and Go Kart Racing) as well as a short walk from the Pablado.

Excelente hotel, volvería a quedarme

Excellent, the food was delicious, the staff was friendly. Clean rooms and I love how they organized my room

Breakfast was excellent, the staff was friendly, the location was ideal, and we particularly enjoyed the entrance to the mall. However, the gym requires an upgrade. The spa provided a relaxing experience.

The hotel offers a great environment.

The hotel was under renovation and the constant noise was unbearable , so much that we had to find activities outside the hotel. Our expectations for a relaxing days were dashed. We requested a refund for this terrible experience. This was reported at reception. They apologized but told us we had to report it through the platform because I payed for.

Yes, always courteous

Awesomely Awesome … Marianne the front office lady was EXCELLENT !!!!!

Great place to stay with family in Medellin

Clean , execellent customer and room service

Tastfully remodeled. Excellent location. Convient and safe.

Todo estuvo bueno. Recalcando a Natalia en el restaurante con en trato excepcional. Margen para mejorar; más opciones en el esayuno.

Great overall

Great place

Everything was great

Excellent service.

The hotel y next to a shopping mall and a market which comes very convenient in case you want to go out dinner o buy something

They connect a big shopping mall on the 2nd floor, very good and convenient! Also they have a very good SPA. All staff are very nice and friendly!

El hotel esta en una muy buena ubicación. Tiene todo lo que necesitas a solo pasos de distancia. Lo unico que necesita son mejores opciones para desayuno, pero la atención del personal es lo máximo. Lo recomiendo.