Comfortable bed- friendly staff

Staff were friendly and helpful. Room was clean but the bathroom could do with updating .

Room was very pleasant. Restaurant food was great.

Great rooms great prices

Nice hotel

The hotel was way too old and the toilets don’t even flush. I was beyond impressed

The shower had terrible pressure and the splash guard was hopeless. The lighting in the bathroom was very dim

Very nice room and very clean. Extremely comfy bed and nice quality linen. Sadly forgot my swimwear as the pool looked great. View from window onto the garden was very pretty at night with all the lights.

Clean room, nice pleasant staff. Could do with a refurbishment is my only gripe really. We had a one night stay for a wedding, and I would stay again.

Room was very clean and spacious. The mattress could be better. Very friendly and helpful staff. There was a wide choice of breakfast options but by 8.45am buffet food could have been hotter. But overall for the price, a comfortable one night stay.

We arrived at 10:30 at night after a long journey. We checked in quickly and went to the room which was the furthest from reception. Neither keys worked and so I had to go back to the reception to get new keys. Once we got in our “privilege” room which we paid extra for there was an overwhelming smell of mould, we had to open the windows to air the room however the smell outside was even worse - it smelt like a dump!! The duvet was too small for the bed but it was late and we were tired. We got up to get a shower - the shower gel was empty so had to use the shampoo. I complained to the reception about the smell and lack of shower gel and I was assured the room would be deep cleaned. I returned to the room and also reminded the maid that we had no shower gel and the room smelt bad and she acknowledged it would get sorted. After a day out with our family we got back to our room and it had not been serviced and the smell was worse than ever. We had no towels which we had let outside the room - they had gone but nothing to replace them and the shower gel was still empty. We were unable to get a shower the next morning despite telling the reception we had no towels - no effort was made to bring us replacements. This is a mercure and I would not recommend it to anyone. We had a slip outside our window and a half demolished wall the other side I hate to think what a regular room is like if this is a superior room. Very disappointed despite several complaints nothing was done.

Superb choices on breakfast menu. Easy free parking near entrance to hotel Very clean room and comfortable beds and plump pillows

Lovely experience Great comfortable bed Delicious food Great swimming and spa Just a wonderful relaxing time

I was moved tocanother hotel because of an electrical fault the other hotel was well below standard for what i was expe ting not good.!!!!!!

Staff were great, hotel easy to find, good parking and facilities.

Staff are excellent and can't do enough for you. A good choice at breakfast. Car parking is simple with plenty of space. The refresh of the waiting area is a vast improvement - it now looks warm and welcoming.

A clean , comfortable hotel at a good price. Excellent staff and products. Room was clean and well appointed. The bathroom was well stocked with bathing products but could really have benefited from a small revamp. Shower head had alot of lime scale and the toilet wouldn't fully flush. I would definitely recommend.

Old and outdated hotel, friendly staff

Rather dated

Clean hotel, comfy bed, it was a great stay for 2 nights. Staff were very friendly and check-in process was very quick. The free use of facilities (gym & pool) was a bonus although do expect children’s classes going on as well. Hotel in good location as McDonald’s & KFC just a min away plus few othe shops. Overall, I’d recommend as good value gor money.