Overall Ratings & Reviews Hilton Garden Inn Hershey

Very close to conference at Hershey Lodge. Plenty of parking even though we were told the hotel was full (because of the conference). Friendly staff that exceeded expectations.

Wonderful suite. We had plenty of room to spread out. Absolutely wheel chair accessible. Allready planning a return visit

Had to cancel the second night

Every time I stay at a Hilton I am always disappointed. The service is great but the rest is just okay. The rooms are average, this time the bed was like a rock but overall just average. Just remember nothing is included with your room except 3 k-cups. Bottles of water in your room are $2 each, no breakfast included, etc. so there was nothing wrong with this Hilton it’s just like every other Hilton I have been to, average.

Bueno

April and Laura were AMAZING!! Thank you for making my stay perfect!!!

Was clean and staff was very nice. Just outdated

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This was very nice and close to Hershey attractions, restaurants and shopping. Pool and hot tub were clean. The restaurant was all right, could have used more options on the menu. Hot chocolate and cookies were always available!

Our room was on the second floor right in front of the elevator. It was a bit load until about 11 PM. Everything else was great! Very friendly staff. Very clean.

Had a Great short stay visiting hershey park

Everyone is very friendly and professional. Place to be around all stores and food selections.

Overall, we appreciated the convenience and pricing for the length of our stay close to Hersheypark. However, we were unsatisfied with the cleanliness of the room, the inconvenience of the indoor pool not being heated as the hot tub was small and always being used by other guests, as well as additional costs for food and drinks.

good location to parks. property is dated.

Pillow cases are very scratchy.

Everything was perfect from the cleanliness of the room to the pool/hot tub and the gym facilities.

Room was clean had trouble with ac unit and fixed it very quickly

The reception desk staff was extremely helpful and pleasant. I’ll be back for sure!

Very pleasant stay.

I never leave reviews but feel compelled to after my recent stay. The pack n play provided for my toddler to sleep in was covered in stains and had holes in it. The stains were dark brown and yellow and the pack n play itself didn't even expand properly. It must have been extremely old and has for sure seen its full life of use. I was really surprised the staff even felt it acceptable to provide. God knows what those stains were ( I can only guess). Highly disappointed and disgusted.